The RealReal · 23 hours ago
Quality Control Associate, Inbound
Phoenix, AZ
Full-time
Onsite
New Grad, Entry Level
$21/hr - $21/hrThe RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. The Quality Control Associate, Inbound is responsible for inspecting and auditing quality attributes of inbound items while maintaining company standards and collaborating with various teams.
MarketplaceE-CommerceFashionLifestyle
Responsibilities
Conduct inspections in accordance with audit guidelines and UPH (units per hour) or PPH (parcels per hour) expectations
Collaborate with training and development to identify and execute training and communication
Communicate knowledge, process and/or skill gaps in accordance with inspections/audits
Uphold and maintain company brand standards
Collaborate with QC and Training Lead and Outbound team
Validate SOPs (Standard Operating Procedures)
Develop a positive culture of learning, improvement and total quality management
Completes attribution and quality checks for drop ship inventory items
Qualification
Required
Basic understanding of QC metrics (ie: pass vs fail, % of errors, Parcels vs Units per hour)
Comprehensive understanding and knowledge of functional areas to be audited
Ability to work well independently and take initiative
Excellent time management skills
Ability to prioritize daily tasks and deadlines
Proven ability to work quickly and effectively with very strong attention to detail
Proven track record of auditing people, processes and areas
Excellent verbal and written communication skills as well as excellent interpersonal skills
Preferred
Proficiency with Google Forms
Benefits
$50 in monthly food credits to apply to snacks and meals that are available for purchase on site
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid parental leave
9 Paid Company Holidays
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
Company
The RealReal
The RealReal is an online marketplace for authenticated and consigned luxury goods.
Founded in 2011
1001-5000 employees
H1B Sponsorship
The RealReal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (10)
2023 (10)
2022 (14)
2021 (8)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$356.87MKey Investors
GreyLion CapitalGreat Hill PartnersGreenspring Associates
2019-06-28IPO
2019-03-01Series H· $70M
2018-07-25Series G· $115M
Leadership Team
Rati Levesque
President & CEO
Frank Zhu
Chief Analytics Officer
Recent News
2026-02-03
2026-01-23
WSJ.com: US Business
2026-01-22
Company data provided by crunchbase