CFS · 7 hours ago
IT Manager
Medway, MA
Full-time
Hybrid
Mid, Senior Level
$110K/yr - $120K/yrCFS is a multinational organization seeking an IT Manager to lead internal IT operations for their 320-employee environment across the U.S., UK, and Canada. The role involves overseeing a small team, managing an inherited IT environment, and ensuring the stability and improvement of IT operations.
Human ResourcesStaffing Agency
Responsibilities
Lead internal IT operations supporting employees across multiple geographic regions
Oversee and mentor two IT professionals, providing guidance, structure, and accountability
Own hands-on troubleshooting and administration of:
Local VPN environments
AWS-hosted applications and S3 storage
Meraki-based network components
Windows-heavy systems and infrastructure tools
Take ownership of an inherited environment
Serve as the top escalation point for complex technical issues across desktops, networks, and cloud systems
Communicate professionally with internal stakeholders at all levels
Identify opportunities to streamline systems, improve reliability, and drive technology innovation
Promote strong cybersecurity hygiene and ensure adherence to operational best practices
Perform additional duties as necessary to maintain stability and continuity across all IT operations
Qualification
Required
Proven experience leading IT environments with a hands-on approach
Ability to coach and develop junior team members
Strong technical experience across Windows infrastructure, VPNs, AWS services, SaaS platforms, and modern network tools
Polished communication skills and comfort working closely with leadership
Strong documentation habits and ability to introduce structure into evolving environments
Energetic, self-driven mindset with the ability to stay calm under pressure
Independently resourceful with a strong sense of ownership and accountability
Remote-ready with strong time management and follow-through
Preferred
Experience supporting distributed or multinational teams
Familiarity with cybersecurity processes or compliance frameworks
Prior exposure to MSP workflows or mixed technology stacks
Experience with reporting tools (Power BI, SQL, Report Builder)
Benefits
Competitive compensation with performance reviews
Unlimited PTO for salaried roles
11 paid holidays
Improved medical, dental, and vision plans
Flexible hours and no formal dress code
Supportive leadership and staff appreciation initiatives
Opportunities for professional development and growth
Company
CFS
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed.
Founded in 1994
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Casey
CEO, Founder
Company data provided by crunchbase