Essintial Enterprise Solutions · 1 day ago
People & Operations Coordinator – IT Services
Camp Hill,PA,US
Full-time
Onsite
New Grad, Entry LevelEssintial Enterprise Solutions is seeking a People & Operations Coordinator to provide administrative support between Staffing Solutions and other departments. The role involves recruiting, interviewing, and coordinating with Field Service Technicians while ensuring efficient operations in a fast-paced IT environment.
Cloud ComputingEnterprise SoftwareFinanceHardwareInformation TechnologyLogisticsProfessional ServicesAsset ManagementData CenterEnterpriseInformation ServicesIT InfrastructureProject Management
Responsibilities
Assist in recruiting, interviewing, and placing candidates in cabling project roles
Communicate with company Field Service Technicians by phone and email
Utilize IT tools and software, particularly focusing on Microsoft Excel and Word for tech documentation
Coordinate and schedule tech meetings, appointments, and candidate interviews
Collaborate with Project department to ensure seamless tech operations and effective communication
Act as a Jr. Tech manager to ensure efficient tech coaching, management, and conflict resolution
Prioritize and assign resources efficiently to optimize technician schedules and meet operational goals
Utilize internal tools, spreadsheets, and dispatching systems to identify and assign available technicians based on service requirements and geographic location
Flexibility and adaptability to handle changing priorities and responsibilities. And execute efficiently in a fast-paced environment
Qualification
Required
A high school diploma or equivalent is required, additional background with administration experience a plus
Strong work ethic, a positive attitude, and ability to dress in business casual
Strong knowledge of Microsoft Office Suite, including Excel and Word
Excellent organizational skills, with high attention to detail
Strong communication and interpersonal skills, with the ability to interact with multiple departments and field technicians
Ability to work independently and handle multiple tasks simultaneously
Ability to prioritize and meet deadlines in a fast-paced environment
Strong problem-solving and ability to prioritize tasks throughout the day
Flexibility and adaptability to handle changing priorities and responsibilities
Preferred
Background with IT services and computer science education not required but a plus
A background in computer hardware or IT technician experience, especially in IT infrastructure, cabling, or networking, is a plus but not required
IT/Field resource management a plus
Company
Essintial Enterprise Solutions
Essintial Enterprise Solutions is a full-service IT operations partner helping multi-unit businesses scale, support, and simplify their technology.
Founded in 2010
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
R
Robert Kolb
President and CEO
C
Craig Heck
Chief Commercial Officer
Company data provided by crunchbase