Howden · 11 hours ago
Certificate Center Analyst
Charlotte, NC
Full-time
Onsite
Entry, Mid Level
2+ years expHowden is a global insurance broker that is rapidly expanding and seeking talented individuals to join their team. The Certificate Center Analyst will support the issuance of client insurance documents, ensuring accurate and timely delivery while coordinating with carriers and account teams to meet client expectations and compliance requirements.
Home ServicesProperty & Casualty InsuranceProfessional ServicesBusiness DevelopmentInsuranceLocal Business
Responsibilities
Review COI requests to determine requirements, delivery method, and client expectations
Obtain necessary carrier endorsements to support accurate COI issuance
Ensure timely delivery of COIs in line with compliance and service standards
Process Auto ID card requests based on fleet and/or vehicle-specific needs
Coordinate issuance with carriers and ensure proper documentation is maintained
Coordinate the issuance and delivery of renewal COIs and auto ID cards to clients
Track renewals to ensure deadlines are met and documentation is complete
Maintain accurate records of issued COIs and Auto ID cards for audit and compliance purposes
Support adherence to regulatory requirements and company policies in document issuance
Partner with account management teams to clarify requirements and resolve issues
Communicate with carriers as needed to secure endorsements and verify documentation
Qualification
Required
Bachelor's degree in Business, Insurance, or related field; or equivalent work experience
2+ years of insurance operations or document issuance experience
Proficiency in Microsoft Office and experience with insurance systems (Epic, AMS360, or similar)
Demonstrated communication and customer service skills in a professional office environment
Preferred
Familiarity with COI and Auto ID card requirements preferred
Company
Howden
We’re Howden, the people first insurance group with employee ownership at its heart.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Amit Agarwal
Chief Executive Officer
Recent News
Beinsure - Insurance, Reinsurance, InsurTech Insights
2025-11-11
EIN Presswire
2025-08-18
Company data provided by crunchbase