Global Payments Inc. · 13 hours ago
Site Reliability Engineer / DevOps Engineer
Global Payments Inc. is focused on enhancing site reliability and performance through a blend of development and operations. The role involves ensuring system availability, implementing automation practices, and troubleshooting issues while developing systems to monitor infrastructure health.
Enterprise SoftwareFinanceBankingPaymentsAppsCreditEnterpriseFinancial Services
Responsibilities
Pushing our systems to their limits, and then coming up with designs for how to get them to the next performance tier
Use practices from DevOps and GitOps to improve automation and processes to make self service possible
Safeguarding reliability. Ensuring that our services are highly available, resilient against disasters, self-monitoring, and self-healing
Running “game days” to test assumptions about reliability and learn what will break before it matters to customers
Reviewing designs with an eye toward increasing the holistic stability of our platform and identifying potential risks
Building systems to proactively monitor the health, performance and security of our production and non-production virtualized infrastructure
Improving our monitoring and alerting systems to make sure engineers get paged when it matters (and don’t get paged when it doesn’t)
Troubleshooting systems and network issues, alongside our Technical Operations Team
Evolving our SDLC, practices, and tooling to account for Site Reliability considerations and best practices
Developing runbooks and improving documentation
Chaos engineering - you’re expected to think laterally about how our systems might fail in theory, design tests to demonstrate how they behave in practice, and then formulate and implement remediation plans, as appropriate
Qualification
Required
BS in Computer Science, Information Technology, Business / Management Information Systems or related field (preferred)
Typically minimum of 2 years relevant experience
Knowledge of SDLCs, scripting languages (Go, Powershell, Bash, etc), building and managing GCP environments, automating autonomous solutions, change management, incident management, and agile methodologies
Experience with GCP, Terraform, Kubernetes, pipeline management, and monitoring platforms, such as, Thousand Eyes, splunk, logstash, Kilbana, lookerstudio, and the like is a major plus
Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
Exercises judgment within defined procedures and practices to determine appropriate action
Builds productive internal/external working relationships
Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments
Experience with GCP, Jenkins, Terraform, Ansible, OpenShift, and Kubernetes
Experience with monitoring platforms including GCP, Datadog, Thousand Eyes, Logic Monitor, Logstash, Splunk, Looker Studio, etc
Applicants MUST be authorized to work in the U.S. We are UNABLE to sponsor or take over sponsorship of an employment Visa or Student Visa at this time
Company
Global Payments Inc.
Global Payments (NYSE: GPN) is a leading payment technology and software company that powers commerce for businesses of all sizes worldwide.
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2024-02-20Post Ipo Debt· $1.75B
2001-01-26IPO
Leadership Team
Recent News
2026-01-22
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-22
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