Michaels Stores · 16 hours ago
Manager - Software Quality Engineering
Michaels Stores is a leading destination for creativity and celebration, operating over 1,300 stores across North America. The Manager - Software Quality Engineering is responsible for ensuring quality standards are met in warehouse materials and products, while also developing and maintaining the company's Quality Management System.
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Responsibilities
Develops, implements, communicates and maintains the company’s Quality Management System (QMS). Formulates and manages the development and implementation of goals, objectives, policies, procedures and systems pertaining to the QMS and ensure that the established objectives are communicated to all team members and that advances or declines in achieving those goals are also regularly reported
Sets up and maintains controls and documentation procedures including Standard Operating Procedures (SOPs) and Setup Parameters. Organizes documents into an easy to use and fast retrieval system so team members can find procedures quickly and conform to requirements
Explains quality process compliance to others using a variety of instructions furnished in written, oral, diagram or schedule form to help others understand, follow and conform to established best practices. Conducts root cause analysis as needed
Serves as the company’s liaison to assembly plant peers (QACs) and ensures the execution of corrective action and compliance with company specifications
Participates in weekly sourcing team and CAF staff meetings
Notifies production leadership and GM immediately of nonconformity
Prepares and presents a quarterly quality report for leadership team review. Obtains feedback from team member meetings and other such interactions and incorporates the action in moving the quality program forward
Maintains master control samples and step samples in a clean and protected environment
Builds and maintains good working relationships with assembly plant peers and all internal manufacturing team members and managers
Cross-trains into other positions and provides support to other production teams and functions as needed
Qualification
Required
Bachelor's degree, or equivalent experience
Must be proficient in MS Word and Excel and production database systems
7-8 years quality assurance experience
Manufacturing with specific focus on wood finishing, chemicals and/or quality control experience in a manufacturing environment
Must be detailed oriented and accurate
Must have a keen sense of urgency
Must have strong verbal communication and interpersonal skills including coaching, collaborating, and providing constructive feedback
Must be able to critically analyze problems and develop effective solutions
Must be able to manage multiple priorities/projects simultaneously and the flexibility to work overtime when needed
Preferred
BA/BS -Business, Engineering, or other applicable course of study
Benefits
Health insurance (medical, dental, and vision)
Paid time off
Tuition assistance
Generous employee discounts
Company
Michaels Stores
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration.
H1B Sponsorship
Michaels Stores has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (57)
2023 (53)
2022 (102)
2021 (37)
Funding
Current Stage
Late StageTotal Funding
$119.66M2021-03-03Acquired
2009-07-02Series Unknown· $119.66M
Leadership Team
Recent News
2023-02-20
Company data provided by crunchbase