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Onsite Customer Support Engineer jobs in United States
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Integrity Quality · 1 day ago

Onsite Customer Support Engineer

Integrity Quality is a company with over 30 years of expertise in containment, sorting, and inspection services. They are seeking a part-time Onsite Customer Support Engineer to assist clients in troubleshooting technical issues and providing high-quality customer service.
Automotive

Responsibilities

Work directly with SQE at the plant
Check material on hold
Inventory status
Check sorting rate (People & time)
Follow issue directly with SQE
Inventory parts to check/checked
Send Daily/weekly reports

Qualification

Customer Support ExperienceTroubleshootingField Service ExpertiseTechnical CertificationsCommunicationProblem-solving AptitudeFast-paced Environment

Required

Experience in Customer Support and a strong ability to build and maintain client relationships
Proficiency in Troubleshooting and Technical Support to quickly identify and resolve issues
Strong Communication skills for effective collaboration with clients and internal teams
Field Service expertise to ensure seamless on-site technical support
Ability to work in a fast-paced manufacturing or operational environment
Problem-solving aptitude and a proactive approach to tasks
Valid driver's license and ability to travel as needed for on-site support

Preferred

Technical certifications or relevant technical education is a plus

Company

Integrity Quality

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We have over 30 years of experience in Containment, Sorting and Inspection companies throughout the Metro Detroit Region.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase