Clarios · 1 day ago
Supply Chain Customer Service Analyst (remote)
United States
Full-time
Remote
Mid Level
$76K/yr - $100K/yr
3+ years expClarios is the force behind the world’s most recognizable car battery brands, powering vehicles from leading automakers. The Supply Chain Customer Service Analyst will coordinate and establish relationships to service assigned customers, support sales teams, and analyze ordering and inventory practices to enhance customer satisfaction.
EnergyManufacturingAutomotiveEnergy Storage
Responsibilities
Single point of contact for sales teams regarding overall order status, inventory levels, outstanding shipments, and any other production-related items
Responsible for supporting the largest and most critical accounts for the organization
Attend Joint Customer Business Meetings as Subject Matter Expert for topics related to Customer Supply Chain and their specific accounts
Coordinate with Regional Planner(s) and Supply Chain to reduce the risk/impact of customer line changes, customer differentiation projects, and demand swings
Responsible for communicating change and any other adjustments that might directly affect their account, in writing, to the appropriate audience and follow through
Support sales teams by directing the appropriate plans on how to meet customer expectations on time and in scope
Provide insight and feedback on demand and forecast trends to the Demand Planning and Sales teams to help improve the S&OP process
Attends inquiries, comments, and complaints from customer headquarters, account managers/sales directors
Analyzes sales transactions, monitors correct loading, and adjusts errors in company systems
Liaison with other departments (e.g. Logistics, Supply Chain, Finance, Engineering & Operations) for order completion and order shipment
Assigned to support UAT's (User Acceptance Testing) on system upgrades as appropriate
Assigned to projects that require critical thinking and a good understanding of overall Clarios Operations
Key contributor to the Customer Control Tower and influencer to leadership
Qualification
Required
Bachelor's degree in operations management, supply chain, or business
A minimum of three (3) years of working experience
Inventory Analysis/Production and Inventory Control, Supply Chain, Customer Service, and/or Logistics experience strongly preferred
Strong with customer service
Able to travel up to 10%
Preferred
Advanced Word, Excel, PowerPoint, Business Objects and Power Query experience
Proficiency with Microsoft Office Suite
Solid understanding of inventory management concepts
Comfortable working in complex and high-pressure environments
Benefits
Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
Tuition reimbursement, perks, and discounts
Parental and caregiver leave programs
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Company
Clarios
Clarios is an advanced energy storage solutions that develops, manufacture and distributes a portfolio of evolving battery technologies. It is a sub-organization of Brookfield Business Partners.
10001+ employees
H1B Sponsorship
Clarios has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (6)
2023 (17)
2022 (22)
2021 (11)
2020 (15)
Funding
Current Stage
Late StageTotal Funding
$750M2023-04-24Debt Financing· $750M
2019-05-01Acquired
Leadership Team
Helmut Zodl
Chief Financial Officer
E
Elizabeth Powers
Chief Human Resources Officer
Recent News
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2026-01-07
2026-01-07
Company data provided by crunchbase