Coalfire · 15 hours ago
Technical Senior Manager, Security Operations
United States
Full-time
Remote
Mid, Senior Level
$94K/yr - $163K/yr
7+ years expCoalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. They are seeking a Technical Senior Manager to oversee Security Operations, balancing hands-on technical responsibilities with team management while ensuring operational excellence and continuous improvement.
Information Technology & Services
Responsibilities
Act as the primary technical escalation point for complex operational issues across SIEM and continuous monitoring programs, ensuring quick and effective resolutions
Maintain and optimize critical security systems, including SIEM platforms (e.g., Splunk, ELK, SumoLogic, Sentinel), vulnerability management and scanning tools (e.g., Nessus, Qualys, Tenable), and Anti-Virus/EDR solutions (Trend Micro Deep Security Manager, Microsoft Defender, Crowdstrike)
Oversee continuous monitoring activities for FedRAMP and other compliance programs, including vulnerability scanning, configuration management, security control validation, and compliance artifact generation
Monitor and improve the team's use of automation and monitoring tools to drive operational efficiency across both SIEM and vulnerability management workflows
Analyze and resolve system performance issues, ensuring compliance with FedRAMP, SOC, HIPAA, and other security/operational standards
Participate in incident response, threat hunting, and post-mortem analysis to identify root causes and prevent recurrence
Manage a team of engineers across SIEM operations and continuous monitoring (vulnerability management) functions, fostering a high-performing and engaged team culture
Mentor and support the professional growth of engineers through training, feedback, and career development planning
Assist with hiring, onboarding, and retention to ensure team stability and growth
Oversee day-to-day delivery of security services, ensuring operational consistency and high-quality outcomes for both SIEM and continuous monitoring programs
Track and optimize key metrics such as incident response times, vulnerability remediation rates, false positive reduction, operational efficiency, and compliance posture
Develop and refine processes for incident response, vulnerability remediation, continuous monitoring reporting, and compliance documentation
Work with cross-functional teams, including consulting teams, SREs, and professional services teams, to improve service delivery and client satisfaction
Qualification
Required
7+ years of hands-on experience in technical roles, such as engineering or operations
Proven ability to manage operational processes and handle escalations
Experience balancing individual contributor work with team oversight
Strong technical expertise with SIEM platforms (e.g., Splunk, ELK, SumoLogic, Sentinel) and vulnerability management tools (e.g., Nessus, Qualys, Tenable)
Deep understanding of continuous monitoring requirements for FedRAMP, including OSCAL, POA&M management, and automated security control validation
Proven ability to troubleshoot and resolve complex technical issues in high-pressure environments across both threat detection and vulnerability management domains
Hands-on experience with cloud platforms (AWS, Azure, or GCP) and their associated security practices, including cloud-native vulnerability scanning and CSPM tools
Solid understanding of security compliance frameworks (e.g., FedRAMP, SOC, HIPAA, NIST 800-53)
Ability to mentor and guide team members while contributing to technical solutions
Strong written and verbal communication skills, particularly in documenting technical insights and creating compliance artifacts
Bachelor's degree (four-year college or university) or equivalent work experience
Preferred
Experience managing FedRAMP continuous monitoring programs, including ConMon reporting, deviation requests, and ATO maintenance activities
Familiarity with IT frameworks such as ITIL or TOGAF
Experience with automation tools (e.g., Terraform, Ansible, Python) for security operations and vulnerability remediation workflows
Experience with Anti-Virus and EDR tools (e.g., Trend Micro DSM, Crowdstrike, Microsoft Defender)
Experience with Agile delivery practices or lightweight project management tools
Background managing both proactive security monitoring and reactive incident response programs
Experience working in professional services or managed services environments
Background in customer-facing roles, such as technical support or escalation management
Certifications in cloud platforms (AWS, Azure, GCP) or security tools (e.g., Splunk, Nessus)
Benefits
Paid parental leave
Flexible time off
Certification and training reimbursement
Digital mental health and wellbeing support membership
Comprehensive insurance options
Company
Coalfire
Coalfire is the premier Cybersecurity and Compliance Services leader for the tech, healthcare, and finance industries.
Founded in 2001Chicago, Illinois, US
1001-5000 employees
H1B Sponsorship
Coalfire has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (3)
2022 (6)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Tom McAndrew
CEO
Merri Chandler
Chief Financial Officer
Company data provided by crunchbase