Akkodis · 12 hours ago
Artificial Intelligence Engineer
United States
Contract
Remote
Mid Level
$55/hr - $60/hrAkkodis is seeking a Conversation AI Engineer for a contract role with a client located in New York. The position focuses on designing conversational journeys and developing NLP/NLU models to enhance user interactions.
Information Technology & Services
Responsibilities
Map out user journeys and conversational flows
Write intents, training phrases, prompts, transitions, and error handling
Design tone, personality, and overall user experience (UX)
Train models to classify user intents
Define entities and parameters
Improve accuracy using analytics and conversation logs
Build flows, forms, conditions, and API calls within tools like Dialogflow CX
Integrate backend systems (CRMs, ticketing, databases)
Connect the bot to external services using APIs
Use cloud functions, workflows, and serverless infrastructure
Connect to channels (web chat, phone, SMS, contact center)
A/B test reply strategies
Analyze transcripts
Measure metrics like containment rate, intent accuracy, and task completion
Qualification
Required
Solid background in Conversational AI
Experience with Dialogflow CX
Experience with LLMs
Experience in designing conversation journeys
Experience with Contact Center AI (CCAI)
Experience with GCP
Experience with NLU/NLP
Benefits
401(k) with match
Medical insurance
Dental Insurance
Vision assistance
Paid Holidays Off
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
10001+ employees
H1B Sponsorship
Akkodis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)
Funding
Current Stage
Late StageLeadership Team
Lane Greever
Chief Operating Officer (COO), Americas
Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
Recent News
2025-11-10
Canada NewsWire
2025-11-06
Company data provided by crunchbase