Steel Dynamics, Inc · 10 hours ago
Customer Service Representative - SDI
Columbus, MS
Full-time
Onsite
Entry Level
3+ years expSteel Dynamics, Inc. is seeking a Customer Service Representative to assist and back up the Inside Sales Representative team. The role involves working with Inside Sales on orders, reports, and ensuring timely responses to customer inquiries.
MiningSustainabilityManufacturingIndustrial ManufacturingPrecious MetalsRecycling
Responsibilities
Assisting and backing up the Inside Sales Representative team
Working with Inside Sales on orders, reports, analysis, etc
Providing ISR backup when they are out
Monitoring and expediting of production and shipment
Exceeding customer expectations for timely responses and communication
Working internally with all departments to serve the customer better
Meeting or exceeding monthly shipping goals
Meeting or exceeding department key measurements
Qualification
Required
A minimum two-year Associates degree
Effective written and verbal communication skills
Detail-oriented and well organized
Customer Service passion and attitude
Willing to go the ‘extra mile' for service and problem resolution
Able to work with people from all org. levels and backgrounds
Proficiency with Microsoft Office and PC applications
Preferred
An accredited four-year Bachelor's degree, with a Business concentration
Three or more years of Customer Service or Sales experience
Company
Steel Dynamics, Inc
Steel Dynamics is one of the largest domestic steel producers and metals recyclers in the United States, based on estimated annual steelmaking and metals recycling capability, with facilities located throughout the United States, and in Mexico.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.4B2025-11-21Post Ipo Debt· $800M
2025-03-12Post Ipo Debt· $1B
2024-07-03Post Ipo Debt· $600M
Leadership Team
Mark Millett
Co-Founder, President and Chief Executive Officer
Keith Busse
Co-Founder
Recent News
WSJ.com: US Business
2026-02-03
2026-01-23
Company data provided by crunchbase