Behavioral Health Network, Inc (BHN) · 18 hours ago
Program Administrative Assistant
Holyoke, MA 01040, USA
Full-time
Onsite
Entry Level
$21/hr - $22/hr
1+ years expBehavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and a Certified Great Place to Work. In this role as a Program Administrative Assistant, you will provide vital administrative support to ensure the efficient operation of the substance use disorder program while assisting individuals in accessing critical services.
HealthcareHospitalHealth CareMedical
Responsibilities
Welcomes individuals served and visitors to the facility
Completes the intake process by gathering demographic information, insurance verifications, completion and review of intake documents ensuring signatures and other pertinent information is completed
Alerts clinical and nursing staff of admission and schedule
Answers incoming calls and directs to other staff as appropriate
Maintains daily scanning of individual toxicology screens, transfer documents, last dose verification, take home bottle forms, etc
Coordinates referrals with clinical staff for ongoing treatment; interacts in an effective manner with agencies and collects payments/copayments by accurately receiving and recording payments from individuals served in a timely and consistent manner
Qualification
Required
High School Diploma or GED (required)
Bilingual (English/Spanish) (required)
1-year prior experience providing administrative/secretarial
Knowledge of Excel, Word, and other Microsoft products (Smart Sheet/PowerPoint)
Proficient in use of all office equipment (copier, fax, PC, printers, and scanners)
Must have familiarity with Internet, word processing, and email systems
Ability to understand, empathize, and work with individuals recovering from substance misuse, dually diagnosed and/or methadone-maintained population
Company
Behavioral Health Network, Inc (BHN)
BHN is a nonprofit behavioral health provider serving communities across Massachusetts.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Stewart Joslin
CFO
Steven Winn
Chief Operating Officer
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