General Dynamics Information Technology · 21 hours ago
Systems Administrator
Charlottesville, VA
Full-time
Hybrid
Mid, Senior Level
$106K/yr - $144K/yr
5+ years expGeneral Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. As a Systems Administrator, you will maintain and support the computer systems of the organization, ensuring reliable operation and providing support for both on-site and remote users.
Artificial Intelligence (AI)Cloud ComputingCyber SecurityConsultingInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration and reliable operation of computer systems
As a Systems Administrator, you will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 1/2/3 support of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements
Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
Provide Tier 1, Tier 2 and Tier 3 problem identification, diagnosis and resolution
Provide support for the escalation and communication of status to agency management and internal customers Provide Installation of PC hardware, Server hardware, and network connections
Install/load operating system and application software using PowerShell, PDQ, or MECM (SCCM) software deployment tools
Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore
Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
Perform software installations and upgrades to Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures, licensing, and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products
Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports
Conduct routine and emergency maintenance of assigned data center or end user equipment
Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers
Collaborate and contribute to the development, administration, and testing of backup and recovery plans
Ensure systems are secure to STIG guidelines and security patches by reviewing ACAS scans and working with ISSO's to mitigate findings
Maintain operational, configuration, and other standard operating procedures (SOPs). Document providing clear working and resolution notes to all tickets and issues worked in a support ticket
Verify system availability with existing Enterprise tools
Qualification
Required
Bachelor's Degree and 5+ years of relevant experience or an equivalent combination of education and years of experience
Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire
TS/SCI Clearance required and eligibility to obtain CI Poly
Must be able to obtain System Administrator Accounts and access as required by customer
RHEL, Windows, and/or Storage administration experience
Experience working with trouble ticket reporting and tracking systems such as Service+
Ability to respond to after hour calls 'provide on-call support'
Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint
Strong documentation skills, experience working with MS office products especially Excel, Outlook, and Word
Strong customer support and communication skills providing support to end users
Ability to prioritize and execute tasks in a high-pressure environment
US Citizenship Required
Preferred
Experience in the imagery intelligence domain a plus
Ability to create and modify scripts in multiple disciplines on Windows, and Linux systems
Knowledge of the Customer's processes and procedures and of the Customer's production systems a plus
Ability to function as a team member and independently
Prefer skills in one or more of the following: Window desktop OS, Windows Server, Powershell, Red Hat, SQL, and Imagery Production Chain
General knowledge of database administration, network administration and possess network configuration management skills
Must maintain a valid US passport
Benefits
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
Variety of medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan
401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks where possible
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paul Nedzbala
Senior Vice President
Ben Buckley
Vice President and General Manager
Recent News
2026-02-05
2026-01-03
Company data provided by crunchbase