Mount Sinai Health System · 14 hours ago
Executive Support Specialist (Technical Support Specialist) - Digital and Technology Partners - Mount Sinai Health - Onsite Monday - Friday 8am - 4pm
New York, NY
Full-time
Onsite
Mid Level
$68K/yr - $102K/yr
4+ years expMount Sinai Health System is one of the largest academic medical systems in the New York metro area, and they are seeking an Executive Support Specialist to provide technical support and concierge-level assistance to various executives. The role involves managing IT support, coordinating complex calendars, and effectively communicating with executive-level staff to resolve issues.
HealthcareHospitalHealth CareMedical
Responsibilities
Providing all levels of IT End User support for executives on campus, at remote sites, or at home which might require travel
Coordinating support for executives with complex calendars; making considerations for their appointments, meetings, travel, and occasional rescheduling
Effectively communicating with executive-level staff, and/or their administrative teams to understand the issues they are experiencing, and perform diagnostic procedures to isolate and resolve the issues
Interacting with customers via telephone, e-mail, IM/chat, and others tools, to provide technical support
Participating in service improvement meetings and working closely with engineering and other technical support groups to improve services and reduce incidents
Working with other support groups such as Network Operations, Client Engineering, Messaging, etc. in assisting in the resolution of incidents or requests
Ability to effectively communicate both verbally and in writing with management to express ideas in order to make informed decisions
Managing, supporting, and troubleshooting network printers, scanners, mobile devices, etc
Performing other related duties as assigned or requested
Qualification
Required
4+ years of experience of programming and analysis experience in end user computing applications, or an equivalent combination of education and work experience in end user computing applications and network-based PC/workstation systems, or an equivalent combination of education and work experience
Microsoft Windows MSCE/CCA/CNA Certification
Preferred
Bachelor degree in Computer Science or a related discipline is preferred
Company
Mount Sinai Health System
Mount Sinai Health System delivers integrated medical care, research, and medical education through its network.
10001+ employees
H1B Sponsorship
Mount Sinai Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (26)
2022 (20)
2021 (6)
2020 (20)
Funding
Current Stage
Late StageTotal Funding
$41.9MKey Investors
National Institutes of HealthHearst Health Prize.Multiple Myeloma Research Foundation
2024-11-11Grant· $7M
2024-06-06Grant· $0.1M
2023-11-02Grant· $7M
Leadership Team
Vincent Tammaro
Executive Vice President and Chief Financial Officer
David Feinberg
Senior Vice President, Chief Marketing and Communications Officer
Recent News
Digital Journal
2026-01-08
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