Platte Valley Companies · 13 hours ago
Mortgage Processing Staff Assistant
1212 Circle Dr, Scottsbluff, NE 69361, USA
Full-time
Onsite
Entry Level
2+ years expPlatte Valley Companies is a mortgage service provider seeking a Mortgage Processing Staff Assistant. The role involves performing various secretarial and clerical functions, including handling customer inquiries, processing loan information, and maintaining records.
LendingBankingProperty & Casualty InsuranceInsurance
Responsibilities
Answer and transfer telephone calls received within the Mortgage Company and greet lobby customers. Assist customers with follow-up on loan information or taking messages from customers when necessary
Process the input and disburse loans funds of new real estate loans (purchases, construction, refinances or equity loans, extensions, modifications, loan payments on SilverLake. Review loan input on SilverLake Platform. Add loans onto Tax Service
Monitor and balance Escrow Disbursement Checking accounts monthly for all three bank locations. Maintain accurate recordings of Nebraska fee account
Review, research, verify and process problem loan data. Resolve problems and discrepancies on loans and advise appropriate personnel of corrective action
Process mortgage loan payments. Monitor Daily non-post report for Mortgage Loans. Process any non-posted/non-accrual items and charged off loan payments
Process paid out loan files, type releases and mail to appropriate parties for recording. Mail out paid promissory notes and recorded releases to customer and notate paid out file on image center
Maintenance loans such as ACH, AFT information
Send change of address forms out to customers then forward appropriately upon return
Ensure escrow is closed paid off loans. Send final disbursement to customers with final escrow statement
Process incoming Wire funds for secondary market loan purchases
Prepare appraisal orders, track, and process through the Mortgage Software
Monitor all appraisal orders by performing confirmation activities including daily updates to Encompass and the Mortgage Share file. Confirmation of scheduled property inspections by the appraisers, forwarding of relevant information to the appraiser, monitoring appraisal completion dates, processing invoices from the appraisers and ongoing communication with the mortgage staff
Coordinate all Appraisal and Evaluation reviews and related duties including maintenance of the Appraisal Log and other related tracking and system inputs
Coordinate and maintain the bank's List of Approved Appraisers
Maintain current records on all appraisers related to appraisal licenses and errors and omissions insurance
Qualification
Required
High School diploma or equivalent
Keyboarding, computer skills and calculator desired
Two years mortgage experience
Effective oral and written communication skills (including telephone)
PC/CRT experience required. Software Microsoft Office Suite
Bookkeeping experience or equivalent knowledge
Ability to file and maintain records
General areas of competency: decision making, dependability, development, environmental safety, evaluation skills, interpersonal skills, prioritizing, problem solving, selling skills, team skills and time management
Demonstrated aptitude to handle sensitive operational transactions and customer relationships
Professional appearance
Self-sufficient/self-starting
Must be capable of working with and maintaining the confidentiality of sensitive information
Must possess skills to maintain harmonious working relationships with supervisors, co-workers and customers
Company
Platte Valley Companies
Platte Valley Companies is an integrated financial and insurance organization with locations in Nebraska, Wyoming and Colorado.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase