Hays · 3 days ago
Program Manager(Fraud Operations & Risk Manage)ment
United States
Contract
Remote
Mid, Senior Level
$65/hr - $70/hrHays is seeking an experienced Program Manager with a strong background in Fraud Operations to lead complex fraud-related initiatives across multiple workstreams. This role requires a deep understanding of the fraud landscape, regulatory requirements, and audit remediation, while providing clear visibility into execution, risks, and outcomes for senior stakeholders.
Human ResourcesInformation TechnologyInformation ServicesRecruitingStaffing Agency
Hiring Manager
Bijaya Datta
Responsibilities
Lead end-to-end fraud programs by organizing scope into clearly defined, manageable workstreams
Develop and maintain program plans, milestones, dependencies, and timelines
Track execution against program objectives and proactively manage risks and issues
Coordinate cross-functional teams including Fraud Operations, Compliance, Risk, Technology, and Audit
Provide regular, structured program reporting to leadership, including status, risks, issues, and remediation progress
Prepare executive-level dashboards, summaries, and steering committee materials
Ensure strong program governance, documentation, and audit readiness
Apply deep knowledge of the fraud industry, including detection, prevention, investigation, and resolution
Manage remediation of internally identified fraud issues as well as audit-identified findings
Partner with compliance and risk teams to ensure alignment with regulatory expectations
Support and oversee initiatives related to: Fraud claims and disputes, Regulation Z requirements, Claim resolution processes, Fraud detection and prevention strategies, Client authentication, Ensure operational processes align with regulatory and policy standards
Qualification
Required
Proven experience in Program Management within Fraud, Risk, or Financial Crimes environments
Strong background in Fraud Operations, including claims, investigations, or prevention functions
Demonstrated experience managing audit and internally identified issues through remediation and closure
Solid understanding of Regulation Z and fraud-related regulatory obligations
Ability to structure complex initiatives into actionable workstreams and deliver results
Preferred
Experience in financial services, banking, or payments environments
Familiarity with enterprise risk management and audit frameworks
Strong stakeholder management and executive communication skills
Experience working with large, cross-functional teams
Company
Hays
Hays is a leading global professional recruiting group, they are expert at recruiting qualified, professional and skilled people worldwide. It is a sub-organization of Hays plc.
Founded in 2000
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Manu Saigal
Country Manager - India
Recent News
2026-02-05
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