Metropolitan Transportation Authority · 2 days ago
Train Service Supervisor, S.P.E.E.D. Unit (Subway Performance Evaluation, Education, and Development)
Brooklyn, NY
Full-time
Onsite
Entry, Mid Level
1+ years expThe Metropolitan Transportation Authority is looking for motivated supervisors to join their Subway Performance Evaluation, Education, and Development Unit (S.P.E.E.D. Unit). The role involves performing Quality Assurance functions and supervising test trains to improve subway safety, performance, and efficiency.
Transportation/Trucking/Railroad
Responsibilities
Supervise and conduct test trains throughout the entire subway system
Evaluate & educate employees on operations topics related to system performance as well as optimal operation
Maintain Train Operator qualification on all revenue equipment and on all portions of the transit system
Compile data and report on topics related to system performance, integration, and human factors
Use relational databases and other analytical tools to record and analyze data related to system performance and unit activities
Perform trend analyses as well as various administrative and program development functions
Qualification
Required
Candidates must have a High School Diploma or equivalency
Candidates must have a minimum of one (1) year in the title of Train Service Supervisor
Supervise and conduct test trains throughout the entire subway system
Evaluate & educate employees on operations topics related to system performance as well as optimal operation
Maintain Train Operator qualification on all revenue equipment and on all portions of the transit system
Compile data and report on topics related to system performance, integration, and human factors
Use relational databases and other analytical tools to record and analyze data related to system performance and unit activities
Perform trend analyses as well as various administrative and program development functions
Preferred
Extensive knowledge of NYCT operating rules, policies and procedures
Excellent communication skills, both written and verbal
Superior and demonstrable train handling skills, including the ability to maintain a precise speed on all revenue equipment for extended distances
Qualification and/or extensive familiarity with the duties of Train Movement personnel
Radar Gun usage and qualification
Proficiency with MS Office and experience with online reporting and analytical tools
Experience with HEEP, STARS, ITRAC, DRAW and their respective applications
Ability to engage workforce on sensitive and commonly misunderstood topics with the goal of creating consensus performance
Familiarity with available resources for program requirements and development
Company
Metropolitan Transportation Authority
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Janno Lieber
Chair & CEO
Sam Tabikh, P.E.
Facilities Engineer and Projects CEO
Recent News
Crain's New York Business
2025-10-07
San Francisco Chronicle
2025-10-05
2025-10-04
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