IMCS Group · 23 hours ago
Technology Specialist - IT Service, Support and Operations | Consulting - Program Management | Program Management
IMCS Group is one of the fastest growing MWBE staffing firms in the U.S., focusing on bringing a Diversity Recruitment approach to Fortune 500 companies. They are seeking an experienced EUC Proactive Servicing Consultant to evolve their End User Computing servicing model into a predictive and preventative operating model, focusing on automation and compliance improvement.
Staffing & Recruiting
Responsibilities
Work with client directly
Qualification
Required
NexThink
ServiceNow
Program Mgmt
5-8 years of experience
Specializing in internal IT Proactive Servicing implementation
Experience working in organizations that have implemented similar transformational change
Operational Experience in operational deployment of ServiceNow
Experience in scaling Nexthink functions and building them operationally into servicing channels
Operationalize the concept of addressing colleague end user computing issues before they turn into downtime events
Preferred
individual contributor
technically strong
Company
IMCS Group
IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance.