HireRight · 12 hours ago
Data Services Representative
HireRight is the premier global background screening and workforce solutions provider. The Document Control Specialist aka Data Services Representative will identify, aggregate, process and distribute compliance-related reports to fulfill consumer report requests in accordance with FCRA regulations.
SoftwareInformation Technology
Responsibilities
Will identify, aggregate, process and distribute compliance-related reports to fulfill consumer report requests in accordance with FCRA regulations
Records relative activities within Sales Force, ensures all personal sensitive information is masked, compiles reports with appropriate federal regulatory disclosures and prepares report pack for mailing
Responsible for communicating with the consumer via telephone or email to verify identity and report specifics as necessary
May be responsible for conducting quality assurance reviews and/or processing of returned mail
Accesses multiple current and legacy platforms (NextGen, OpTool, BAI, Tracker, DAC Edition) to assimilate reports and documents responsive to the specific type of consumer request
Verifies and authenticates consumer personal (PSI) sensitive information with existing database
Communicates with consumer via email and/or phone to evaluate specific report requests to ensure accurate fulfillment
Manually reviews every report/document to be provided to consumer to identify and mask 27 different types of consumer PSI
Determine the appropriate federal and/or state regulatory disclosures required to meet compliance regulations
Assimilate all required reports/documents into a single response packet for mailing or emailing. For emailed packets, documents are compiled using Adobe Pro 11 and Primo Converter
Completes Sales Force cases to record search results and note documents provided in response to the consumer's request
Print reports and prepare for mailing
Conduct quality check of the response packet to ensure correct documents are provided, all pertinent PSI is masked and appropriate disclosures are enclosed
Log and track other department related activities for quality and reporting purposes
Review and route internal and external requests (customers, consumers, AMs)
May assist with other assignments or projects
Adhere to FCRA regulations and internal SLA guidelines
Qualification
Required
High School Diploma or equivalent required
This position requires Federal Security Clearance after hire
Benefits
Medical
Dental
Vision
Paid Life/AD&D Insurance
Voluntary Life Insurance
Short & Long Term Disability
Flexible Spending Accounts
401K
Generous Vacation and Sick Program
10 Paid Holidays
Education Assistance Program
Business Casual Attire
Generous Referral Program
Employee Discounts and Rewards
And much more!
Company
HireRight
HireRight provides on-demand employment screening solutions for a customer base of organizations.
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
General Atlantic
2024-02-16Acquired
2018-07-13Private Equity
2007-08-08IPO
Recent News
Morningstar.com
2026-01-15
dcm.com
2026-01-07
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