ALONJA Enterprises LLC · 1 day ago
Remote Customer Service Contractor (Independent)
ALONJA Enterprises LLC is onboarding independent customer service contractors to support customer care programs for nationally recognized brands. The role involves handling inbound and outbound customer service interactions, resolving inquiries, and documenting call details while meeting performance benchmarks.
Staffing & Recruiting
Responsibilities
Handling inbound and outbound customer service interactions
Resolving customer inquiries professionally and efficiently
Accurately documenting call details and outcomes
Meeting attendance, quality, and performance benchmarks
Qualification
Required
High school diploma or GED
Strong communication and typing skills
Comfort navigating multiple systems simultaneously
Dedicated home workspace with stable wired internet
Windows 11 PC (8 GB RAM minimum)
USB headset and wired internet (Not needed to apply but required prior to start)
Preferred
16 GB RAM preferred