RCB Bank · 10 hours ago
Operations Support Specialist I
Oklahoma City, OK
Full-time
Onsite
Entry Level
2+ years expRCB Bank is a responsible employer dedicated to building relationships and serving the financial needs of its customers and communities. The Operations Support Specialist I will provide essential support to branch staff and assist with various operational tasks to ensure exceptional service delivery.
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Responsibilities
Provide essential phone and email support for branch CSRs and Retail Coordinators on day-to-day tasks (i.e. new account opening, general branch New Account questions, escalating requests as needed)
Provide support and assistance to the Operations Support Supervisor as needed; including but not limited to accurately executing various reports, drafting procedures, assisting with training materials or presentations, and other special projects
May be required to travel to different locations to assist with training needs and/or provide training support during acquisition and may require overnight travel depending upon the location of the branch or project
Qualification
Required
High school diploma or GED
Associate's degree or equivalent experience
Minimum of two (2) years of experience in a CSR position, supervisory position or equivalent job-specific skills and knowledge
Skilled in the job duties, processes, and regulatory requirements of the CSR role
Ability to professionally and effectively explain concepts to others with patience and understanding
Ability to provide feedback with tact and professionalism
Ability to communicate clearly and effectively
Ability to manage multiple tasks/projects and deadlines simultaneously
Desire to be involved in the community
Preferred
Bachelor's degree
Benefits
Medical Plan
Prescription Drug Plan
Teladoc™
Dental Plan
Vision Plan
Flexible Spending Accounts (Healthcare & Dependent Care)
Life and AD&D Insurance
Disability Plans
Life Assistance Plan (EAP)
Multiple Supplemental Plans
Sick Leave
Paid Federal Holidays
Vacation and PTO
401(k)
ESOP
Company
RCB Bank
RCB Bank works to become a strong and reliable financial institution within the community.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brandi Doty
SVP, Chief Compliance Officer
Nick Marks
Senior Vice President, Chief Risk Officer
Recent News
2026-02-09
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2026-01-23
2026-01-06
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