ArcBest Technologies · 15 hours ago
Quotations Analyst I
Fort Smith, AR
Full-time
Onsite
New Grad, Entry LevelArcBest Technologies is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. The Quotations Analyst role involves providing market-competitive rate quotes and meeting revenue and profit goals for Customer Solutions while enhancing ArcBest's logistical solutions.
ManufacturingInformation Technology
Responsibilities
Maintain a positive attitude in a highly intense environment
Make pricing decisions on multiple-quote scenarios
Work in a team environment to accomplish departmental goals and to meet the needs of customers
Must be detail oriented and enjoy a fast paced, multi-tasking, customer-service minded environment
Utilize negotiating skills and sales techniques in order to secure business
Provide market-competitive pricing decisions for ArcBest's spot quote markets while maintaining profitability and market share
Evaluate and adjust quotes and freight bills, as necessary
Evaluate and analyze the optimum mode(s) of transportation for shipments
Display sense of urgency and ability to work under pressure, with attention to detail
Resolve other customer-service related issues which may be outside the scope of the department, through training or contacting other areas for assistance
Provide published rate quotes to customers
Answer customer and field questions regarding specific shipments and provide information on various logistical solutions
Other duties and projects, as assigned
Qualification
Required
Maintain a positive attitude in a highly intense environment
Make pricing decisions on multiple-quote scenarios
Work in a team environment to accomplish departmental goals and to meet the needs of customers
Must be detail oriented and enjoy a fast paced, multi-tasking, customer-service minded environment
Utilize negotiating skills and sales techniques in order to secure business
Provide market-competitive pricing decisions for ArcBest's spot quote markets while maintaining profitability and market share
Evaluate and adjust quotes and freight bills, as necessary
Evaluate and analyze the optimum mode(s) of transportation for shipments
Display sense of urgency and ability to work under pressure, with attention to detail
Resolve other customer-service related issues which may be outside the scope of the department, through training or contacting other areas for assistance
Provide published rate quotes to customers
Answer customer and field questions regarding specific shipments and provide information on various logistical solutions
Other duties and projects, as assigned
Proficient in Microsoft Office Suite
Accuracy and Attention to Detail
Business Math
Customer Focus
Effective Communications
Flexibility and Adaptability
Problem Solving
Service Excellence
Solutions and Services
Preferred
Bachelor's Degree, preferred
Customer service, sales, and/or prior transportation experience, preferred
Company
ArcBest Technologies
Datatronics is a developer and manufacturer of custom magnetics, high-voltage transformers, and inductors.
Founded in 1962
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Douglas Lindemann
Vice President & Chief Information Officer
David T. Hartley
Manager DC Operations
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