HCA Florida Lake City Hospital · 7 hours ago
PBX Operator
Lake City, FL
Full-time
Onsite
New Grad, Entry LevelHCA Florida Lake City Hospital is committed to patient care and is seeking a PBX Operator to enhance the patient experience. The role involves providing customer service by answering and routing calls, dispatching maintenance work orders, and monitoring hospital alarms and call codes.
Hospital & Health Care
Responsibilities
Monitor hospital alarms and call codes
Answer and route incoming calls appropriately
Provide physician paging services to include taking, processing, and routing consults
Flexible, punctual and dependable attendance is required
Promotes positive customer service with internal and external customers
Qualification
Required
High school diploma or GED equivalent
Ability to use a multi-line switchboard
Efficient organizational skills
Excellent verbal and interpersonal skills
Ability to read and comprehend written/verbal instructions effectively
Good analytical and customer relations skills
Sufficient knowledge of Microsoft Office and basic computer/clerical skills
Ability to work well under pressure and handle multiple priorities
Working dependently, self-starter, motivated, team player, results oriented
Flexible, punctual and dependable attendance is required
Promotes positive customer service with internal and external customers
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
HCA Florida Lake City Hospital
HCA Florida Lake City Hospital, a 141-bed acute care hospital serving the communities of Columbia, Hamilton and Suwannee counties for over 65 years.
Lake City, Florida, US
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jill Adams
Chief Executive Officer
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