Truist · 1 day ago
Third Party Management Quality Control Senior Officer
Atlanta, GA
Full-time
Onsite
Senior Level
7+ years expTruist is a financial services company seeking a Third Party Management Quality Control Senior Officer. This role involves overseeing and managing the Third Party Risk Management program, ensuring alignment with policies and procedures, and providing quality assurance on operations.
FinanceBankingFinancial Services
Responsibilities
Provide tactical leadership and direction over onshore and offshore resources in the performance of Quality Assurance, Sub-Issue Management oversight and all other ancillary routines
May receive guidance on unusual or highly complex issues, where the use of independent judgement and a high level of critical thinking are required
Defines and oversees framework for Quality Control Quality Assurance processes
Develops test scripts and performs sample-based Quality Assurance Testing of TPROF owned activities to ensure consistency between onshore/offshore and identify opportunities for training and executional errors
Develop monthly and quarterly reporting of results and thematic trend analysis to be presented to TPROF Senior Leadership Team
Work with the TPROF Process Team on recommended update to job aids based on recommended opportunities for improvement and areas needing correction or further clarification
Provides oversight of the Sub-Issue Management process for all Third Party Sub-Issues in the TPRM Module of Archer
Ensure that all Enterprise Issue Management standards are followed including the escalation of Third Party Sub-Issue advancement to formal Issues housed in the Enterprise Issue Management application. This will include initial analysis of newly created Sub-Issues each month as well a quarterly aggregated/ thematic review analysis
Work with Stakeholders outside of TPROF when necessary to ensure compliance to TPRM requirements
Develop and deliver weekly reporting of past due Sub-Issues to key stakeholders to reduce population
Develop library of standard reports used to identify items for stratified sample-based testing to ensure an adequate cross section of TPROF resource activities
Reviews and processes while providing effective challenge of assessment override and ongoing monitoring hold requests
Advises and educates Service Managers and Business Partners to increase risk awareness and enforce adherence to TPRM Framework requirements
Takes a new perspective on existing solutions to solve problems. Exercises judgment and critical thinking based on the analysis of multiple sources of information. Recommends best practices
Provides guidance and advisement as well as effective challenge, where needed, to Service Managers and Business Owners, and Business Partners as relates to consistent TPRM program adherence and execution
Acts as a mentor and resource for teammates with less experience
Explains and interprets current TPRM and TPROF framework
Participate in root-cause analysis and contribute to corrective action plan development and validation
Works independently, manages multiple priorities and receives guidance only on more complex issues
Qualification
Required
Bachelor's Degree
A minimum of 7 years of experience working in a risk/third party management role/program
Comprehensive understanding of principles, practices, theories, and/or methodologies associated with professional discipline (i.e., risk management, vendor management, etc.)
A minimum of 3 years of project lead or management experience
Ability to manage multiple deliverables and competing priorities for self and team
Ability to plan and lead projects with varying degrees of complexity
Ability to solve problems in complex situations by analyzing viable solutions using experience, judgment, and precedents
Ability to influence others to adopt a new perspective and manage interpersonal issues with tact and diplomacy
Ability to adapt to change. Remain agile and flexible in interim and longer-time circumstances
Ability to effectively communicate, written and verbally, to all levels of the organization
Advanced level of expertise with Excel and data analytic capabilities; Advanced level expertise with Word and PowerPoint and creation of presentations including charts and graphs
Experience with workflow systems, QC platforms, or risk management tools
Experience with AI Prompting preferably with Microsoft Copilot
Familiarity with regulatory expectations (e.g., Interagency Guidance)
Preferred
Master's Degree
Experience 7+ years specifically in Third Party Risk role
Team Lead or Management experience 5+ years
Risk experience within a large financial institution
Experience with Archer and/or Ariba applications
Extensive knowledge of Word and PowerPoint
Knowledge of tools such as Power Query, Power BI
Advanced experience with AI Prompting, preferably with Microsoft Copilot
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
Vacation
Sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
2026-01-16
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-15
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