Giga · 9 hours ago
Staff Backend Engineer
Giga is a voice AI startup that has recently raised a $61M Series A and is building real-time AI agents for customer experience. The role involves leading complex backend projects, making architectural decisions, and mentoring other engineers to enhance engineering quality across the team.
Artificial Intelligence (AI)SoftwareB2C
Responsibilities
You'll drive technical initiatives across the company
System architecture: Designing how our agent infrastructure should evolve as we scale, making tradeoffs between speed, reliability, and complexity
Hard technical problems: Owning the most ambiguous, highest-stakes projects where getting it wrong would hurt the business
Technical strategy: Identifying gaps in our systems before they become problems and building the case for addressing them
Engineering quality: Setting standards for code review, system design, and operational excellence through your own work
At the staff level, you'll work across team boundaries and be responsible for outcomes beyond your individual output
You'll mentor other engineers and help them grow, but through collaboration on real work rather than formal management
Qualification
Required
Have 7+ years of backend engineering experience, with a track record of leading complex projects
Have opinions about how systems should be built, and can articulate the tradeoffs behind those opinions
Can take a vague problem and turn it into a clear technical approach without much guidance
Write excellent code and hold others to a high standard without being a bottleneck
Are energized by hard problems and comfortable with uncertainty
Want to be hands-on at a company where staff engineers ship code, not just review it
Have built systems that scaled and understand what breaks at each order of magnitude
Benefits
Catered lunch daily
Dinner stipend
$150/month wellness benefit (gym, fitness classes, mental health)
401(k) plan
Paid parental leave (12 weeks maternal, 6 weeks paternal)
Commuter benefits
Medical, dental, and vision coverage
Company
Giga
AI support agents for the largest B2C companies in the world
Funding
Current Stage
Growth StageTotal Funding
$64.6MKey Investors
RedpointNexus Venture Partners
2025-08-01Series A· $61M
2023-10-23Seed· $3.6M
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