Riggs Cat · 10 hours ago
Training and Development Manager
Little Rock, AR
Full-time
Onsite
Mid, Senior LevelRiggs Cat is a trusted partner for equipment, service, and support across Arkansas. The Training and Development Manager is responsible for developing and executing strategies that enhance the company's capabilities through technical and soft skills training programs, ensuring employees are equipped to perform effectively and advance in their careers.
Artificial Intelligence (AI)ManufacturingAutomotiveMachine LearningMachinery ManufacturingRentalSales
Responsibilities
Develop and implement strategies to strengthen Riggs’ technical and professional development capabilities
Plan, coordinate, and direct soft skills training and leadership development programs across departments
Partner with department and branch managers to conduct training needs assessments for each operational area
Oversee the development and execution of Individual Learning Plans (ILPs) for employees
Manage the training budget and evaluate external training programs to ensure cost-effectiveness and alignment with company goals
Develop, maintain, and publish comprehensive training curriculum and materials
Support career growth initiatives by assisting in mentoring programs, career paths, and succession planning
Serve as the single point of contact for the Learning Management System (LMS) — responsible for updates, user support, and communication across all internal teams
Lead Technical Communicators in providing timely, accurate, and effective technical support to field and shop technicians
Foster a culture of continuous learning that promotes employee engagement, performance, and professional growth
Qualification
Required
Bachelor's degree in Education, Business, Marketing, or related field; equivalent experience considered
Strong organizational, interpersonal, and communication skills (both written and verbal)
Proven ability to build relationships and collaborate effectively across departments
Self-motivated with a high degree of creativity, initiative, and accountability
Excellent facilitation, coaching, and presentation skills
Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
Required travel up to 50-75%, dependent on market conditions and salesmen needs
Preferred
Experience in a CAT dealership or related heavy equipment industry
Background in technical training, leadership development, or workforce planning
Familiarity with LMS administration, curriculum design, and training analytics
Demonstrated success in developing career path and succession planning programs
Understanding of service operations, technician development, or technical support environments
Benefits
Competitive pay and benefits
Company
Riggs Cat
Riggs Cat provides new and used machine sales, machine rental services, and hydraulics machine shop services.
Founded in 1927
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
George Cress, CPA
President/COO
Recent News
Talk Business & Politics
2025-07-08
2024-04-08
Company data provided by crunchbase