Syneos Health Commercial Solutions · 1 day ago
National Program Director
Philadelphia, PA
Contract
Onsite
Director/Executive
15+ years expSyneos Health Commercial Solutions is committed to improving patients' lives through innovative solutions. The National Program Director will lead the execution of the field commercial strategy, overseeing sales performance, team management, and client relations to drive business results.
Biotechnology
Responsibilities
Ensure sales targets are met or exceeded by holding sales leaders and representatives accountable. Focus on achieving business results through clear communication, aligned goals, and a results-driven mindset
Function as the primary liaison between client and internal operational elements
Responsible for overall P&L of the Project
Ensure contracted services, information flow and all other deliverables are completed on time
Develop/execute national sales strategy to achieve, brand goals & product success
Monitor sales trends, account performance, competitive landscape and market dynamics to identify growth opportunities and challenges
Ensure compliant execution on deliverables, aligning with brand on program goals, and seeking to maximize program efficiency
Collaborate on development of performance goals and objectives at all levels and appropriate measures to ensure achievement
Collaborate with Analysis & Reporting to design reports and tools to monitor attainment of goals established in the client agreement
Oversee the recruiting, interviewing, hiring, training and staffing of the management, sales and engagement center sales team
Minimize turnover through selection process and ongoing leadership actions
Provide frequent, ongoing performance feedback to all direct reports and foster a team-oriented, supportive working environment
Collaborate on incentive compensation plan design and oversee plan administration
Establish performance expectations and oversee activity of direct reports within field management and Client Services structure, including adherence to policies
Conduct regularly scheduled meetings with the client to discuss and address business issues
Recommend positive solutions toward increasing productivity and improved operational efficiency for client
Building and maintaining strong relationships with external experts
Develop sub-national convention strategy to be executed by sales team
Oversee performance management process for all team members and ensure fair, timely resolution of disciplinary process
Conduct regular meetings with the account and field sales management teams as well as periodic interaction with representatives to discuss program issues, training needs and personnel development
Facilitate regular, ongoing operational update meetings and serve on Steering Committee
Assess training needs and recommend solutions, as appropriate
Coordinate meetings/events, as necessary
Foster an environment that rewards accomplishment and encourages the advancement and retention of productive employees
Qualification
Required
Bachelor's degree in Business or Life Sciences, Master's preferred
15+ years of commercial pharmaceutical experience
5+ years in leading national or regional teams/2nd line leader experience
Demonstrated track record in leadership, management and operational oversight with a strong product launch background
Analytical in nature, metric driven, with a strong ability to develop sales strategy and ensure effective tactical execution
Excellent organizational skills, especially in project planning, project implementation, and cross-functional team management
Ability to hire, lead, coach, and mentor high performing teams
Diverse Commercial experience in Training, Marketing, Sales Ops, Market Access, IC preferred
Strong technical and analytical skills working with various tools and solutions
Strong verbal and written communication skills
Must have strong understanding of account management and sales operational functions
Preferred
Diverse Commercial experience in Training, Marketing, Sales Ops, Market Access, IC preferred
Benefits
Health benefits to include Medical, Dental and Vision
Company match 401k
Flexible paid time off (PTO) and sick time
Company
Syneos Health Commercial Solutions
Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Phil Moussally
CFO Deployment Solutions
Barrie Pendsay
Chief Operating Financial Officer
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