Chase · 18 hours ago
Business Analysis Associate- Payments
700 Kansas Ln, Monroe, LA, 71203, US
Full-time
Onsite
Entry Level
2+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Business Analysis Associate I within the Payments team, you will play a pivotal role in driving operational efficiency and strategic initiatives by leveraging data analytics and automation technologies.
FinanceBankingFinancial Services
Responsibilities
Analyze and interpret complex data sets using advanced data analytics skills to support operational initiatives and strategic decision-making
Utilize automation technologies to optimize processes, enhance efficiency, and support the implementation of business strategies
Provide insights and recommendations to team members, ensuring tasks and responsibilities are aligned with project objectives for efficient and effective outcomes
Collaborate effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful execution of projects
Leverage digital platforms and technological tools to improve processes, enhance customer interactions, and effectively communicate with stakeholders
Document requirements for reporting and/or application updates
Design test plans and coordinate/assist with testing/validations and getting sign off from business partners
Qualification
Required
Demonstrated ability to conduct data analysis and interpret complex data sets, with proven expertise equivalent to 2+ years of experience
Advanced proficiency in using automation technologies to optimize processes and implement business strategies
Demonstrated ability to coach and guide team members, fostering a culture of continuous learning and growth
Proven experience in cross-functional collaboration, coordinating efforts and sharing knowledge to drive project success
Advanced computer literacy and digital proficiency, with a track record of leveraging technology to enhance processes and customer interactions
Consistent quality service to customers through continuous communication
Comprehensive understanding of the software delivery lifecycle and skills in industry standard methodologies and related tasks
Preferred
Proficient ability to leverage artificial intelligence and AI tools to enhance data analysis, analyze business trends, and provide actionable business insights for strategic decision-making
Ability to implement automation solutions to streamline business processes and improve operational efficiency
Proficiency in applying customer service skills to understand client needs and deliver tailored business solutions, while utilizing conflict management skills to resolve stakeholder issues and facilitate effective collaboration
Ability to craft clear and effective prompt writing to guide data analysis and ensure consistent outcomes
Expertise in contributing to a collaborative work environment by sharing knowledge and supporting team initiatives
Experience in technology/process release management, with proficiency in using software applications, digital platforms, and other technological tools to solve problems and improve processes
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
Financial Sector Technology
2026-02-05
2026-02-05
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