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Epson America Inc. · 1 day ago

Senior Applications & Solutions Engineer

Los Alamitos, CA

Full-time

Hybrid

Mid, Senior Level

$121K/yr - $156K/yr

5+ years exp

Epson America Inc. is seeking a talented Senior Applications & Solutions Engineer in the Epson Microdevices group to provide high customer support and development across various product lines. The role involves managing projects, providing technical expertise, and collaborating with marketing and sales teams to ensure product success.

Consumer Electronics

H1B Sponsor Likely

Responsibilities

Plan and execute multiple concurrent projects independently, setting priorities, timelines, and deliverables with minimal direction

Develop complex technical deliverables such as reference designs, application notes, feasibility studies, charts, reports, reports, and demonstration materials

Lead feasibility assessments for customer or market specific application requirements and communicate findings to internal stakeholders

Manage third-party contractors or external engineering resources as needed to meet technical, schedule, and budget requirements

Assist customers with product questions and device selection, including cross references and configuration guidance

Support customer engineering teams by providing design guidance, troubleshooting support, best practices, technical deep dives, and resolution of quality or failure-related issues

Provide pre and post sales technical expertise in support of Product Management and Sales, typically delivered through internal enablement or guided customer interactions

Participate in field testing, demonstrations, and customer evaluations as needed

Support general product inquiries including, but not limited to, product part numbers, lifecycle status, environmental requests, and manufacturing location

Manage Part Change Notification (PCN) and End of Life (EOL) activities, including review, tracking, and internal coordination

Manage quality-related requests such as automotive PPAP, IATF, and ISO certifications

Collaborate with Product Marketing Managers to develop technical and marketing collateral such as flyers, newsletters, white papers, videos, infographics, blogs, and application notes

Work closely with Product Marketing and R&D to communicate application findings, influence product improvements, and validate new features or hardware revisions

Strong knowledge of both analog and digital circuit design, including power electronics, signal integrity, and high-speed interfaces

Hands-on experience with standard engineering lab equipment such as network analyzers, mixed-signal oscilloscopes, spectrum analyzers, logic analyzers, function generators, and programmable power supplies

Ability to design, review, and troubleshoot evaluation boards, test fixtures, and prototype hardware

Conducts bench testing, characterization, and performance validation of components, modules, and subsystems

Provides hardware support to communicate best practices for product evaluation, PCB layout, soldering/mounting techniques, wiring, grounding, thermal considerations, and noise mitigation

Provides software support for evaluation tools, data-logging, and system-level integration, including scripting or automation (Python, MATLAB, LabVIEW, etc.)

Leads or supports internal and external lab audits and ensures the lab meets industry certification with all relevant safety, environmental, and operational standards

Design, build, and program specialized application demonstrations for industry trade shows and internal events

Provide technical support during demonstrations, including setup and occasional teardown assistance

Qualification

Analog circuit designDigital circuit designCustomer managementQuality Management SystemData analysisTechnical writingProblem-solvingInterpersonal skillsPresentation skillsTeam playerSelf-starter

Required

BS or equivalent degree AND 5+ years of equivalent and relevant working experience

Strong technical/engineering fundamentals, data analysis, and problem-solving skills

Strong knowledge in analog circuit design, jitter and frequency is a plus

Strong knowledge of Quality Management System (QMS) standards such as ISO9001/IATF16949 is a plus

Strong communications skills – written, oral, presentation, and listening

Strong initiative, self-starter, curiosity, can-do attitude is a must

Strong customer management skills

Strong interpersonal skills, including working in a multi-cultural and geographically distributed team environment

Regular travel to customers – up to 10%, US