Fairfax Behavioral Health · 14 hours ago
Patient Experience/Administrative Coordinator
Kirkland, WA
Full-time
Onsite
Entry Level
1+ years expFairfax Behavioral Health is a private mental health hospital specializing in psychiatric and detox treatment. The Patient Experience/Administrative Coordinator serves as a liaison between patients and clinical staff, focusing on patient-centered guidance and essential administrative functions, while also addressing patient and visitor complaints and supporting quality improvement initiatives.
HealthcareHospitalHealth CareMedicalMental Health
Responsibilities
Serve as a key liaison between patients, clinical staff and the organization
Combine patient-centered guidance with essential administrative functions, including scheduling, documentation, communication and coordination of services
Investigate, resolve, document and report organization-specific patient and visitor complaints and concerns to leadership and staff
Collaborate with department leaders to ensure resolution of concerns presented by patients, families, visitors or other representatives of the patient
Support quality improvement initiatives and contribute to leadership efforts that enhance patient outcomes, satisfaction and safety
Qualification
Required
High School Diploma required
A minimum of 1-3 years experience
Preferred
AA/BA preferred
Company
Fairfax Behavioral Health
Fairfax Behavioral Health is a free-standing mental health facility that specializes in psychiatric and detox treatment.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brady Gustafson
Chief Financial Officer
Aaron Andersen
Chief Medical Officer
Company data provided by crunchbase