Caesars Entertainment · 11 hours ago
Administrative Assistant CCS - Banquets - Full Time (Caesars Palace LV)
Las Vegas, NV
Full-time
Onsite
New Grad, Entry LevelCaesars Entertainment is a world-renowned resort, and they are seeking an Administrative Assistant to provide operations support to the Convention Services Department. The role involves resolving customer inquiries, assisting with daily activities of the Convention Services Managers and Directors, and managing various administrative tasks related to event planning and customer service.
Food and Beverage
Responsibilities
Answers incoming phone calls. Greets persons calling in person or by phone in a professional manner. Uses tact and discretion in screening calls, scheduling appointments, providing information and referring callers to appropriate departments or employees
Preparation and Distribution of correspondence to Groups to include but not limited to: Welcome, Introduction Letter, Resume Work Sheets, Thank You Letters, etc as requested by managers
Completion of request forms to include but not limited to: diamond card request forms, amenity requests, limo orders, key requests and other department orders requested by the Services Team. Ensure follow-up of these department requests 3 days prior to group arrival
Generation of Group Resumes at least 14 days prior to group arrival. Ensures the Resumes get distributed at least 2 weeks prior to group arrival. Ensuring prior to manager approval that all information is accounted for and accurate. Resume should be grammatically correct and organized Creates and maintains group files to include turnover, quick reference guide, necessary dividers and labels as requested by the specific manager in an organized manner
Update the Master BEO files with new/revised BEO’s as they are distributed
Orchestrate all Group Pre-Cons to include: calendar invites, managing the attendance list, setting up the precon with appropriate tent cards in the correct places and ensuring the BEO is created and distributed to the proper departments
Produce and distribute weekly reports such as: Daily & Weekly Schedule, Change Log, Delphi, Reports and others as requested by the Services Team. Ensuring that all reports are inclusive of all necessary information provided by each manager
Taking appropriate lead information and distributing to the appropriate sales team and following up to insure client contact
Orders and maintains stock of department’s office supplies and collateral as needed using appropriate systems, staying within Department’s budget. Additionally, ensuring bottled water and site visit supplies are readily available at all times
Responsible for Office equipment maintenance to include printer ink, toner and paper ordered in a timely manner
Responsible for General Office Appearance, files stored appropriately, supply cabinets/closets kept organized in a neat and professional manner
Assists clients and internal/external guests as required in a professional manner
Assists CSM’s with in-house meeting requests and completion of BEO’s
Participates in special projects as requested by the Directors of Catering, Conventions & Events and Senior Managers
Qualification
Required
Software Proficiencies to include Microsoft Outlook, Excel, PowerPoint
Strong Verbal and Written Communication Skills
Strong Organizational skills
Customer Service Oriented
Ability to manage time in a fast paced working environment
Preferred
Experience in catering not required but preferred
Company
Caesars Entertainment
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S.
Founded in 1999
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Martin Logan
Chief Product and Technology Officer (CPO CTO)
Kenneth Fuchs
COO and Head of Sports
Recent News
ReviewJournal
2025-10-06
2025-10-03
2025-10-03
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