Georgetown University · 11 hours ago
CRM Security and Deployment Coordinator
Greater Madison Area
Full-time
Hybrid
Mid Level
$55K/yr - $100K/yr
3+ years expGeorgetown University is a prestigious institution located in the nation's capital, offering a rigorous academic environment and opportunities for engagement with Washington, D.C. The CRM Security and Deployment Coordinator is responsible for managing the university’s Salesforce infrastructure, overseeing configuration and testing of system updates, and ensuring effective use of CRM tools across the university community.
EducationHigher EducationUniversities
Responsibilities
Managing the university’s Salesforce infrastructure
Developing testing and implementing patches and upgrades
Answering level II and level III support requests
Regularly meeting with the Salesforce Success team to ensure the health of the enterprise Salesforce instance is meeting established thresholds
Participating in the evaluation of other CRM tools or third party applications which might be used to supplement Salesforce
Building strong relationships with faculty, students, academic technologists, and University Information Services staff
Qualification
Required
A minimum of 3 years of professional experience with Salesforce development and release management, including change sets and repository-based deployments
A minimum of 3 years of professional experience with Salesforce test class development; familiarity with continuous integration strategies is ideal
Proven ability to work creatively and analytically in a problem-solving environment
Understanding of higher education needs and environment
Strong project/personnel management and interpersonal skills
Excellent verbal and written communication skills
Experience working in a team and or leading in a team environment
Preferred
Professional development experience with APEX
Experience with release management products such as Git
Database management, ability to learn new software, research and writing skills, comprehension of project management methodology
Familiarity with object-oriented programming
Ability to manage application development projects where stakeholders represent functional offices, as well as technology deployment projects where stakeholders are internal IT staff
Ability to work collaboratively within the UIS and across the University
Solid ability to gather, organize and analyze data in the completion of assignments
Must possess a commitment to service and quality, and the ability to integrate these concepts into the School culture
Benefits
Medical
Dental
Vision
Disability and life insurance
Retirement savings
Tuition assistance
Work-life balance benefits
Employee discounts
An array of voluntary insurance options
Company
Georgetown University
Georgetown University is an academic and research institution.
5001-10000 employees
H1B Sponsorship
Georgetown University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (120)
2024 (89)
2023 (90)
2022 (77)
2021 (38)
2020 (52)
Funding
Current Stage
Late StageTotal Funding
$13.74MKey Investors
"US Department of Commerce, Economic Development Administation"Hyundai Hope On WheelsAndrew W. Mellon Foundation
2023-11-09Grant· $0.75M
2022-09-27Grant· $0.3M
2019-12-18Grant· $1M
Leadership Team
Bryan Alexander
Senior Scholar
Deus Bazira
Inaugural Director, Georgetown Global Health Institute
Recent News
2026-01-22
Company data provided by crunchbase