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Desktop Technical Analyst (Hybrid Workplace From CO) jobs in United States
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NEOGOV · 12 hours ago

Desktop Technical Analyst (Hybrid Workplace From CO)

positionDenver Metro, CO
timeFull-time
remoteHybrid
seniorityMid Level
money$62K/yr - $72K/yr
date3+ years exp
NEOGOV is part of the State of Colorado's Governor's Office of Information Technology, which focuses on improving the lives of Coloradans through innovation and collaboration. The Desktop Technical Analyst will provide critical Tier I and II desktop support, helping users resolve technical issues and fully utilize available resources to enhance government services.
GovernmentSoftwareHuman ResourcesInformation TechnologyGovTech
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Responsibilities

Support a diverse group of users (desktop, laptop, and tablet) and resolve problems in a variety of production environments, such as Microsoft, Adobe, Java, and others
Provide targeted support for hardware and software issues remotely and on-site
Manage and maintain asset information systems
Image, prepare, and deploy new and/or rebuilt computers
Proactively manage all open change orders, assigned incidents, and problems

Qualification

Microsoft OS supportDesktop support experienceTicketing systemsMicrosoft OfficeActive DirectoryIntuneSCCMProblem-solvingCustomer focus

Required

Three (3) years of professional experience in an occupational field related to the work assigned at the Tier II level, including previous experience in a professional service desk or desktop support environment

Preferred

Experience utilizing, deploying, and supporting the Microsoft OS and familiarity with software applications, including Office, Azure, Active Directory, Intune, SCCM, or MECM
Experience working in ticketing systems for technical support
Operational experience in configuring, deploying, and managing desktops, laptops, and tablets in the infrastructure of a local area and wide area network

Company

NEOGOV

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Glassdoor3.5
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NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
dateFounded in 1999
location
El Segundo, California, USA
people-size501-1000 employees
web-link
http://www.neogov.com

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Recent News

Canada NewsWire
CPP Investments Net Assets Total $777.5 Billion at Second Quarter Fiscal 2026 Français
2025-11-14
Financial Post
CPP fund grew by more than $45 billion in fiscal second quarter on surging equities
2025-11-14
Government Technology US
Gov Tech Biz Quarterly Roundup: Q3 2025 With Jeff Cook
2025-10-31
Company data provided by crunchbase