Spectrum · 20 hours ago
Lead Claims Analyst
Spectrum is seeking a Lead Claims Analyst to oversee claims for general liability, auto liability, Workers Compensation, physical damage, and property. This role involves providing critical insights for financial reporting, guiding resolution strategies, and driving effective outcomes for the organization.
Telecom & CommunicationsDigital MediaDigital EntertainmentInternetTelecommunications
Responsibilities
Monitor Third Party Administrator on large complex claims through conclusion
Report large claims to carrier per the reporting requirements of the carrier
Monitor, analyze, and challenge reserves established by Third Party Administrator
Work on significant and/or unique problems
Recommend solutions and best practices
Exercise independent judgment in selecting methods, techniques, and evaluation criteria for obtaining results
Responsibility for claims analyses and reporting, identify risk areas, conduct evaluation and recommend actions to management for better outcomes
Analyze and identify areas of risk and assist in implementing programs or processes to minimize the risk
Act as a liaison to attorneys, Third Party Administrators, Insurance Companies, and individuals investigating any incidents that may result in asset loss
Collaborate with adjusters, Human Resources, Safety, Legal, and outside counsel to assess potential liability and assist in resolution of claims
Works independently with no supervision and guidance
Seen as the subject matter expert within the department/organization and is a resource for colleagues with limited experience
Supervise the work performed by colleagues; not a people manager
Expert in evaluation, determines an appropriate resolution to the claim based on the policy provisions
Identify sources of data to be used to complete analysis, leveraging internal and external information
Qualification
Required
Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future
Bachelor's degree in Business or related field or equivalent experience
Certificate in Property and Casualty Claims Handling
Certificate in Liability Investigation
15+ years of Property and Casualty Adjuster work experience
15+ years of Liability Claims Representative work experience
Ability to read, write, speak and understand English
Superior knowledge of related field
Ability to analyze and interpret data
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel, as well as with claimants, customers and attorneys
Superior understanding with investigating and assess liability
Ability to maintain confidentiality
Ability to manage multiple projects and tasks
Ability to negotiate
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job duties
Ability to use personal computer and software applications (word processing, spreadsheet, etc.)
Knowledge of subrogation and litigation and the law
Knowledge of office procedures and the operation of standard office equipment
Knowledge of cable television products and service
Benefits
Comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
Company
Spectrum
Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.
Funding
Current Stage
Public CompanyTotal Funding
$11.4MKey Investors
North Carolina Department of Information Technology
2023-09-01Grant· $11.4M
2015-05-26Acquired
2007-03-01IPO
Leadership Team
Recent News
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2025-11-08
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