Zillow · 11 hours ago
Senior Program Manager, Business Operations
United States
Full-time
Remote
Senior Level
$127K/yr - $203K/yr
6+ years expZillow is a leading real estate platform that helps customers navigate buying, selling, financing, and renting with greater ease. The Senior Program Manager will lead high-impact, cross-functional initiatives to optimize business performance and drive alignment across teams, translating complex business problems into actionable programs.
MarketplacePublishingReal EstateOnline PortalsPropTech
Responsibilities
Identify, validate, and implement strategic solutions to optimize business performance through analysis, research, and testing
Lead complex, cross-functional projects from concept to execution, including defining scope, managing workstreams, and driving alignment through clear communication
Drive business integration across Product, Legal, Finance, GTM, and Operations to ensure cohesive and scalable program delivery
Deliver data-driven recommendations and execution plans by leading analyses and translating findings into actionable steps
Operationalize payment and compliance policies in partnership with legal and compliance teams, ensuring alignment with business objectives and regulatory requirements
Own initiatives to reduce payment risk, address outstanding payments, and mitigate bad debt through improved policies and controls
Partner with Product and cross-functional teams to implement new features and process improvements, supporting rollout planning and adoption
Qualification
Required
6+ years of experience in strategy, business operations, analytics, or program management, with a track record of delivering measurable business impact
Experience designing and refining program workflows and tooling, leveraging AI and automation to improve speed, quality, and visibility across cross-functional teams
Proven ability to break down complex problems, identify root causes, and develop data-driven solutions aligned with business goals
Experience translating business and operational needs into clear, actionable product requirements
Strong influencing skills, with the ability to navigate complex decision-making and manage relationships with senior stakeholders
Demonstrated success leading multi-workstream initiatives and balancing competing priorities in a fast-paced environment
Excellent communication and presentation skills, able to clearly articulate trade-offs and recommendations to diverse audiences
Ownership mindset with comfort operating in ambiguity, exercising sound judgment, and a strong bias toward action
Highly proficient in project management, analytics, and reporting tools (e.g., Google Workspace, Jira, Excel, Salesforce, Tableau); SQL experience is a plus
Benefits
Equity awards based on factors such as experience, performance and location
Company
Zillow
Zillow is an online real estate marketplace for finding and sharing information about homes, real estate, and mortgages. It is a sub-organization of Zillow Group.
5001-10000 employees
H1B Sponsorship
Zillow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (179)
2024 (150)
2023 (171)
2022 (256)
2021 (239)
2020 (195)
Funding
Current Stage
Public CompanyTotal Funding
$96.63MKey Investors
Legg MasonPAR Capital ManagementBenchmark,TCV
2016-08-01Post Ipo Equity
2014-04-01Post Ipo Equity
2012-12-12Post Ipo Equity· $4.13M
Leadership Team
Lloyd Frink
Co-Founder & Co-Executive Chair
Rich Barton
Co-founder and Co-Executive Chair
Recent News
2026-02-06
2026-02-06
Company data provided by crunchbase