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Executive Assistant, Amazon Customer Service jobs in United States
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Amazon · 1 day ago

Executive Assistant, Amazon Customer Service

Amazon is seeking an exceptional Executive Assistant to join their Customer Service organization. This role supports a central team responsible for shaping strategy and ensuring effective execution at scale, while managing complex calendars, coordinating travel, and organizing team activities.
RetailArtificial Intelligence (AI)E-CommerceLogisticsDeliveryFoundational AI
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H1B Sponsor Likelynote

Responsibilities

Management of complex calendar and scheduling
Complex domestic and international coordination
Track and help drive completion of key deliverables and follow up on items
Manage expense report coordination and submission
Organize, execute and assist with team activities (meeting agendas, all-team meetings, off-sites, and team social events)
Work closely with leadership and other Executive Assistants to provide support to the organization
Management of team space, including office moves and reconfigurations
Ability to exercise good judgment in a variety of situations
Excellent administrative, technical and organizational skills
Be comfortable with ambiguity and be able to make autonomous decisions without guidance when appropriate

Qualification

Executive level calendar managementMicrosoft OfficeTravel coordinationProcess improvementJudgmentHandle ambiguityAttention to detailEffective communicationOrganizational skills

Required

5+ years of senior level leadership support, or 3+ years of Amazon experience
High school or equivalent diploma
Experience with Microsoft Office products and applications
Experience with executive level calendar management
Experience with domestic or international travel coordination, or experience managing multiple calendars

Preferred

Experience leading process improvements
Experience in a fast-paced, high-tech company
Experience designing processes to maximize efficiency
Bachelor's degree
Experience handling administrative details independently, while exercising good judgment in keeping team members adequately informed
Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in software development and experience in managing and troubleshooting network
Demonstrated ability to design and improve processes

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave

Company

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

H1B Sponsorship

Amazon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Public Company
Total Funding
$8.11B
Key Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO

Leadership Team

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Douglas J. Herrington
CEO, Worldwide Amazon Stores
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Werner Vogels
VP & CTO
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Company data provided by crunchbase