Geronimo Hospitality Group · 7 hours ago
Host- The Charmant Hotel
Geronimo Hospitality Group is a collection of award-winning boutique hotels, restaurants, and clubs. As a Host at The Charmant Hotel, you will be responsible for greeting guests, providing information about seating and menu items, and ensuring a welcoming atmosphere for all patrons.
Hospitality
Responsibilities
Greet guests as they arrive and take them to their seats. Provide a menu and explain specials. Answer any immediate questions the patrons have
Understanding the seating arrangements and timing of every table to be set
Confide in the Managers if problems with coworkers or guest arise so that appropriate actions can be taken
Knowledge of all menu items including any specials
Assist front of house staff when necessary
Keep menus clean, fresh looking, and up to date
Understand completely all policies, procedures, standards, specifications, guidelines, and training programs
Ensure that all Guests feel welcome and are given responsive, friendly, and courteous service always
Possess excellent interpersonal skills to relate effectively with Members/Guests
Ability to pay attention to detail
Exceptional organizational skills
Ability to be flexible, perform multiple tasks at once, and work in and with a team
Excellent phone etiquette
Thank the Members/Guest for visiting
All other duties as assigned
Qualification
Required
Basic math skills required, must be able to add, subtract, and count change back to customer
Legible handwriting
Strong customer service and oral communication skills
Must be 16 years or older
Basic computer skills
U.S. Work Authorization (required)
Benefits
Employee Discounts
Paid Time Off
Training & Development Opportunities
401K
Medical Benefits
24/7 Online Care
Pet Insurance