Blue Cross and Blue Shield of Minnesota · 1 day ago
Senior Provider Demo Data Outreach Specialist
United States
Full-time
Remote
Mid, Senior Level
$60K/yr - $85K/yr
3+ years expBlue Cross and Blue Shield of Minnesota is committed to transforming healthcare and is looking for motivated individuals to join their team. The Senior Provider Demo Data Outreach Specialist will be responsible for maintaining the integrity of provider demographic data, managing communications with external providers, and leading the training of team members.
Insurance
Responsibilities
Stay current with regulatory and business requirements as it relates to provider demographic data
Lead and direct work to the specialists
Manage and share provider specific demographic reports with assigned providers on a quarterly basis; assigned providers are generally larger and more complex
Navigate and make limited updates to multifaceted systems using demographic data sourced from providers and other reliable sources
Manage and resolve escalated and complex situations
Lead the development and implementation of business and technical processes and procedures, including associate training
Maintain positive and timely communications with assigned providers and specialties
Lead internal business and external work groups as assigned
Works with providers directly, face to face and via other communication methods, to meet customers needs
Analyzes trends as needed on a daily, weekly and monthly basis and reviews with manager as appropriate
Qualification
Required
3+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered
Experience with training and writing processes and procedures
Advanced PC Skills and Microsoft Office (with emphasis on Excel spreadsheets)
Strong collaborative, interpersonal, oral and written communication skills and demonstrated ability to build cross functional relationships
Exceptional critical thinking and accuracy proficiencies
High school diploma (or equivalency) and legal authorization to work in the U.S
Preferred
Bachelor's degree
Experience in an operational support environment
Customer service experience in a health insurance call center
Document management experience
Training experience
Able to work from home most of the time
Benefits
Medical, dental, and vision insurance
Life insurance
401k
Paid Time Off (PTO)
Volunteer Paid Time Off (VPTO)
And more
Company
Blue Cross and Blue Shield of Minnesota
About Blue Cross Blue Cross and Blue Shield of Minnesota is a taxable, nonprofit organization with a mission to make a healthy difference in people’s lives.
1001-5000 employees
H1B Sponsorship
Blue Cross and Blue Shield of Minnesota has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (6)
2022 (2)
2021 (3)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Carrie S. Lawrence
Executive Administrator to the President & CEO and Chief of Staff
Patsy Riley
Chief Goverment Officer and Senior Vice President and CEO, ClearStone Solutions
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