Rakuten Rewards · 2 days ago
VP, Business Intelligence & Insights
San Mateo, CA
Full-time
Onsite
Director/Executive
$179K/yr - $334K/yr
15+ years expRakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader. They are seeking a VP, Business Intelligence & Insights to centralize analytics and elevate it into an enterprise-level insight and decision-support function, reporting directly to the CEO Office.
Telecom & CommunicationsE-CommerceCouponsInternet
Responsibilities
Owns Rewards’ enterprise data and insights strategy for executive and operational decision-making (business-facing): defining how performance is measured, interpreted, and used to drive decisions
Establish a single, trusted performance narrative across Product, Marketing, Commercial, and Finance
Define the enterprise analytics roadmap in close partnership with Data Platform and Engineering teams
Serve as a trusted thought partner to the CEO and executive leadership team
Translate complex data into clear insights, trade-offs, and recommendations that inform strategic decisions
Surface risks, inconsistencies, and blind spots-bringing intellectual rigor and honesty to leadership discussions
Unify analytics teams currently embedded across functions into a centralized Business Intelligence & Insights organization
Set enterprise standards for metrics, definitions, and performance interpretation
Build a high-performing team known for business acumen, credibility, and influence-not reporting volume
Act as a key partner with Product, Engineering, Finance, Marketing, and Sales to ensure data reporting/forecasts and insights for company, merchants and buyers are relevant, timely, and decision oriented and meet their ongoing business needs
Marketing Mix Modeling (MMM) and incrementality analysis to inform marketing investment allocation
Customer LTV, cohort, and payback analysis to guide acquisition and retention strategy
Company-level and merchant-level revenue performance insights and forecasting
Sales quota and target-setting analytics grounded in historical performance and pipeline dynamics
Performance insights that inform prioritization across merchants, categories, and partnerships
Define the business requirements, use cases, and success criteria for AI-enabled analytics in close partnership with the Data & AI Platform organization
Partner with Platform teams to ensure analytics tools and capabilities are aligned to enterprise insight needs and executive decision workflows
Leverage AI and automation to accelerate insight generation, while ensuring human judgment, business context, and leadership perspective guide interpretation
Ensure AI-powered analytics enhance decision quality and consistency—rather than creating parallel systems or fragmented interpretations
You’ll provide embedded functional support with measurable service levels while maintaining a single enterprise standard for metrics, interpretation, and performance truth
You’ll own enterprise clarity: metric definitions, performance interpretation, and decision-grade insights
Qualification
Required
15+ years of senior leadership experience in analytics, business intelligence, or insights
Proven track record of influencing C-level decisions through data-driven insight and judgment
Experience centralizing or transforming analytics in complex, cross-functional organizations
Strong understanding of modern analytics and AI-enabled platforms, paired with sharp business intuition
Exceptional communicator with the confidence to challenge assumptions and elevate executive thinking
Benefits
Discretionary bonus
Health
Vision
Dental insurance
401k matching
PTO
Volunteer Time Off (VTO)
Other employee benefits
Company
Rakuten Rewards
By championing smart ways to save at thousands of stores, Rakuten makes it easy to get a great deal—anytime, anywhere.
501-1000 employees
H1B Sponsorship
Rakuten Rewards has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$25MKey Investors
Founders Circle Capital
2014-09-08Acquired
2013-02-01Secondary Market
2000-05-09Series B· $25M
Leadership Team
Amit Patel
CEO
Joe Molnar
CTO
Recent News
2026-01-07
2025-10-31
Crowdfund Insider
2025-10-12
Company data provided by crunchbase