Guardian Life · 1 day ago
FPRS (financial protection and retirement services) - Life Claims Specialist
Guardian Life is a company dedicated to inspiring well-being, and they are seeking a Life Claims Specialist to support their financial protection and retirement services. The role involves adjudicating life claims, providing customer service, and working collaboratively within a team to ensure timely and accurate claim determinations.
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Responsibilities
Be responsible for timely and accurate adjudication of FPRS (financial protection and retirement services life claims
Work within a team providing strong customer service making timely, but thoughtful decisions to achieve a claim determination
Review policy language and other claim documentation
Work within a team-driven and customer-focused environment
Maintain composure and direction in high pressure situations
Develop and enhance your communication skills to meet the customer’s needs, while demonstrating empathy, flexibility, responsiveness, and an action-oriented approach
Develop critical thinking to issue spot and identify resources needed to assist in making claim determinations
Qualification
Required
A college or university degree or the equivalent work experience that provides knowledge and exposure to claims, service or other principles and concepts
At least two years of claim related work experience
Experience and an interest in providing quality customer service both written and telephonic
Strong analytical skills, with attention to detail
Strong written and verbal communication skills
Demonstrated experience prioritizing competing priorities with deadlines
Working knowledge of Microsoft Office products, including Word, Excel, and Outlook
Preferred
Individual Life Claims experience
Benefits
Skill-building
Leadership development
Philanthropic opportunities
Contemporary, supportive, flexible, and inclusive benefits and resources
Company
Guardian Life
Guardian Life Insurance Company of America (Guardian) is one of the country’s leading mutual insurers.
Funding
Current Stage
Late StageTotal Funding
unknown2016-08-23Non Equity Assistance
Recent News
2025-12-11
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