Giga · 20 hours ago
Senior Backend Engineer
Giga is a voice AI startup that is building the next generation of customer experience through real-time AI agents. They are seeking a Senior Backend Engineer to build the infrastructure and systems that power their AI agents, working across various technologies and taking ownership of the development process.
Artificial Intelligence (AI)SoftwareB2C
Responsibilities
Build the infrastructure and systems that power our AI agents
Work across the stack, from data pipelines and analytics to real-time agent systems
Ship features that directly impact how our customers operate
Own problems end-to-end: figuring out the right approach, building it, and iterating based on what you learn
Migrating our analytics service to ClickHouse and rebuilding it to scale through our next 10x of growth
Improving our detection systems with the goal of driving hallucination rates toward zero
Scaling, stabilizing, and adding features and accuracy to our browser use agent in lieu of formal customer APIs
Make sound technical decisions
Ship reliably
Help set the bar for code quality and system design
Have significant autonomy and influence over what gets built and how
Qualification
Required
Have 4+ years building backend systems, ideally at companies where reliability and scale mattered
Are comfortable with ambiguity: you can take a loosely-defined problem and figure out what to build
You'll jump into unfamiliar parts of the codebase when that's what the problem requires
Write clean code and care about getting the details right, but also know when to ship
Want to work on hard problems with a small team where your work has obvious impact
Are excited about AI agents and the infrastructure challenges that come with running them in production
Benefits
Catered lunch daily
Dinner stipend
$150/month wellness benefit (gym, fitness classes, mental health)
401(k) plan
Paid parental leave (12 weeks maternal, 6 weeks paternal)
Commuter benefits
Medical, dental, and vision coverage
Company
Giga
AI support agents for the largest B2C companies in the world
Funding
Current Stage
Growth StageTotal Funding
$64.6MKey Investors
RedpointNexus Venture Partners
2025-08-01Series A· $61M
2023-10-23Seed· $3.6M
Recent News
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