Pearce Services · 13 hours ago
Scheduler
Newark, CA
Full-time
Onsite
Mid Level
$22/hr - $28/hr
3+ years expPearce Services is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. The Scheduler is responsible for managing the regional scheduling of jobs across three lines of business, ensuring technicians are assigned efficiently to maintain service delivery standards and support customer satisfaction.
Telecom & CommunicationsAutomotiveInformation TechnologyTelecommunicationsWireless
Responsibilities
Monitor regional work order pipelines and prioritize scheduling based on due dates, technician availability, and skill requirements
Coordinate with Field Managers and Technicians to ensure proper job assignment and readiness
Arrange site access and escort requirements, ensuring technicians can enter sites without delay
Collaborate with Parts Managers to track part ETAs and schedule jobs accordingly to minimize downtime and align billables with incurred costs
Communicate regularly with Service Delivery Coordinators to keep them informed on scheduling status, especially for enterprise and national accounts
Maintain accurate records of scheduled jobs and updates within cloud-based platforms
Follow divisional and regional guidance on utilization rates and ensure targets are consistently met
Qualification
Required
Minimum 3–5 years of experience in service scheduling or field operations
Proficiency in Microsoft 365 (Excel, Outlook, Teams, etc.)
Experience with cloud-based scheduling platforms (e.g., NetSuite, Salesforce)
Strong understanding of technician utilization, job costing, and service delivery timelines
Excellent time management, multitasking, and problem-solving skills
Effective communicator with ability to coordinate across cross-functional teams
Detail-oriented with a proactive mindset and ability to work independently
Preferred
Familiarity with parts logistics and ETA coordination is a plus
Benefits
Comprehensive health benefits including medical, dental and vision insurance
Flexible spending accounts
HSA option
Paid vacation
Paid holidays
Company-matching 401(k) Retirement
Life Insurance
Tuition reimbursement
Professional development training
Company vehicle
Phone
Laptop, or tablet along with all necessary tools and safety equipment
Company
Pearce Services
Pearce Services is a leading provider of repair, maintenance, engineering, installation and expansion solutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-11-04Acquired
Leadership Team
Bret Forster
Executive Board Member
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