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Customer Service Representative -- Inside Sales jobs in United States
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Ascentec Engineering, LLC · 9 hours ago

Customer Service Representative -- Inside Sales

Ascentec Engineering, LLC is seeking a self-motivated and detail-oriented Customer Service Representative to join their team. The role involves handling incoming sales inquiries, quoting product requests, and managing multiple projects in a manufacturing environment to contribute to the growth of the machining division.
Enterprise SoftwareElectronicsManufacturingMachinery ManufacturingQuality Assurance
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Responsibilities

Organizing, Planning & Tracking individual products for projects
Handle incoming sales inquiries via phone and/or email
Quote customers product requests and recommend products best suited for their process
Write sales orders and enter in company system
Follow up on quotations with customers and inside Design
Coordinate/schedule jobs in a manufacturing environment
Manage multiple projects simultaneously using strong organizational and time management skills
Work with a variety of people from various job backgrounds and responsibilities
Other tasks as defined by leadership

Qualification

Customer service skillsMicrosoft OfficeERP system experienceProblem-solving skillsInterpersonal skillsOrganizational skills

Required

Strong customer service skills and experience
Proficient computer skills, including Microsoft Office
Strong problem-solving skills
Self-motivated, requires little direct supervision
Excellent interpersonal skills, including verbal and written communication
Able to multitask and manage multiple tasks simultaneously
Organized and detail oriented
Reliable & Dependable
Positive Attitude and ability to talk and work with internal and external customers respectfully
Must be able to pass a drug screen and criminal background check prior to employment
Must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State

Preferred

PCBA Industry experience
Experience with an ERP system such as JobBoss or Epicor
CNC machining and assembly knowledge
Exposure to or knowledge of AutoCAD

Benefits

Medical/Dental/Vision insurance
Immediate 100% vesting Safe Harbor 401(k) retirement saving plan with matching contributions offered
Paid Holidays & PTO
Short-term & long-term disability coverage
Educational aid program available
Purchase discounts, membership discounts, and many other incentives

Company

Ascentec Engineering, LLC

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Ascentec Engineering was founded in 2001 by a team of process and manufacturing engineers all with a solid background in electronics manufacturing processes.

Funding

Current Stage
Growth Stage

Leadership Team

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David Gilliat
Founder / Partner at Ascentec Engineering, Precision Machining Division Manager
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Company data provided by crunchbase