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Customer Support Intern jobs in United States
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Prezi · 16 hours ago

Customer Support Intern

Prezi is a remote-first company that specializes in creating unforgettable presentations. They are seeking Customer Support Interns to assist their customers and gain professional experience in the SaaS industry.
Cloud ComputingEducationSaaSBig DataSoftwareMarketingAnalyticsCloud Data ServicesPresentationsSales
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Culture & Values

Responsibilities

Handle L1 customer queries with a primary focus on payment-related issues
Build a bridge between Prezi and its users, providing solutions that enhance customer satisfaction
Collaborate with the support team to contribute towards improving workflows and customer experiences
Learn from experienced professionals and grow your knowledge in essential customer support tools and methods

Qualification

Customer supportFluent EnglishTech-savvyProblem-solvingCommunication skillsAttention to detailTeam player

Required

Student with active student status in Hungary
Availability to work 20–30 hours per week
Fluent English speakers
Tech-savvy individuals who are comfortable navigating Windows, Mac, and Google Suite tools
Problem-solvers with great attention to detail and a proactive mindset
Team players with excellent communication skills who can work independently

Preferred

Bonus points for additional language skills

Company

Prezi is an interactive cloud-based presentation platform that helps users connect with their audience.

Funding

Current Stage
Growth Stage
Total Funding
$72.76M
Key Investors
AccelHeartcore Capital
2014-11-19Private Equity· $57M
2011-12-14Series B· $14M
2009-07-20Series A· $1.5M

Leadership Team

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Adam Somlai Fischer
Co-Founder
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Stefanie Grossman
Chief Product and Marketing Officer
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Company data provided by crunchbase