Rogue Credit Union · 15 hours ago
Senior Teller
Medford, OR
Full-time
Onsite
Mid, Senior Level
$19/hr - $24/hr
0+ years expRogue Credit Union is dedicated to providing unsurpassed service to its members, and they are seeking a Senior Teller to lead and support the teller line. The role involves processing financial transactions, training staff, and ensuring compliance with regulations while promoting a sales culture.
FinanceBankingPaymentsProperty & Casualty InsuranceCreditDebit CardsFinancial ServicesInsurance
Responsibilities
Schedule, train, coach, and monitor the work and activities of the teller line
Is the lead teller and is first point of contact for the other staff
Ensures compliance of regulations and security of program at all times, coordinates teller activities
Responds to members requests, problems and complaints, and/or directs members to the proper person for specific information and assistance
Receives and processes member financial transactions, including but not limited to deposits, withdrawals, loan payments, money orders, travelers checks, transfers, etc. as directed
Processes closed accounts
Opens new accounts and services for existing accounts
Accurately maintains and balances cash drawer and daily transactions, ATM's, vault, cash dispatch machines, maintains member records, etc
Collaborate and assist with other department/branches to maintain unsurpassed service across all areas of the credit union
Promotes a sales culture by effectively cross selling credit union products and services to meet each members needs
Proactively performs other duties as needed or assigned
Qualification
Required
Experience: Up to six months of similar or related experience
Education: A high school education or GED
Excellent oral and written communication skills
Understanding of Credit Union products, services, policies and procedures
Understanding of the Credit Union's mission and vision
Ensure all activities within the department are carried out within the expected time frames and completed accurately
Assure compliance in all regulatory and procedural areas
Provide consistent service that creates the most loyal members in the nation
Courtesy, communication, and diplomacy are essential elements of the job
Good communication skills
Ability to multi-task
Operate 10 key calculator and computer keyboard skills
Some lifting required (up to 30 pounds)
Continuous sitting, occasional standing and occasional walking
Finger dexterity while using computer
Occasional talking and hearing in person and on the telephone
Continuous clarity of vision at 20 inches or less and continuous clarity of vision at 20 feet or more
Normal workday with occasional overtime
Exposed to potentially hazardous condition, i.e., robbery
Travel to other Rogue Credit Union regions may be required
Company
Rogue Credit Union
Rogue Credit Union provides banking services such as savings, checking, loans, investment, credit and debit cards and insurance services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matt Stephenson
President/CEO
Blake Thurman
Chief Financial Officer
Recent News
2025-08-14
Company data provided by crunchbase