Washington State University · 12 hours ago
CougarCard Center Program Assistant
Pullman, WA
Full-time
Onsite
Entry Level
$3,495/mo - $4,653/mo
2+ years expWashington State University is seeking a CougarCard Center Program Assistant who will interact extensively with students, staff, and faculty to provide assistance regarding the CougarCard program. The role involves coordinating services, monitoring operations, and assisting in training student workers.
Construction
No H1B
Responsibilities
Interact extensively with students, staff, faculty, parents, community members, and various WSU departments and campuses to provide accurate information and assistance regarding the CougarCard program
Coordinate services primarily at the service window
Monitor the operations of the University’s Point of Sale (POS) system
Receive and verify financial transactions
Confirm customer information
Coordinate the production of CougarCards, ID badges, and related credentials
Monitor, update, and enter information in CS Gold, Datacard, myWSU, QuickBooks, and other WSU record‑keeping systems
Assist in training temporary student workers on card production and customer service
Serve as a backup for annual service and special project billings
Help coordinate and present student information sessions during New Coug Orientation
Qualification
Required
High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience
Demonstrated sensitivity to and experience in effectively working with diverse or multicultural student populations
Preferred
Eighteen (18) months of fiscally related work such as bank teller or retail sales clerk
Experience in automated ID systems, card technology, identification cards, OR equivalent education/experience
Experience using automated ID / access control systems or equivalent education/experience
Experience working with Microsoft Office programs (Word, Excel, Access, Outlook, etc.)
Benefits
Paid sick and vacation leave
Paid holidays
Medical, dental, life and disability insurance package for employees and dependents
Retirement
Deferred compensation
Optional supplemental retirement accounts
Training and development
Employee tuition waiver
Company
Washington State University
Washington State University is a nationally recognized land-grant research university, founded in Pullman in 1890.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2007-05-29Acquired
Leadership Team
Anika Wottreng
Co-Founder and President of WSU German Club
Rachel Wong, Ph.D
Co-Founder of Summer Programming Camp for Middle School Students at WSU
Recent News
2025-08-21
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