Viasat · 14 hours ago
Quality Assurance Manager
Viasat is a company focused on delivering global communications solutions. They are seeking a Quality Assurance Manager to drive strategy and operations for quality programs across multiple lines of business, ensuring high standards and effective customer experiences.
Telecom & CommunicationsInternetOptical CommunicationTelecommunications
Responsibilities
Lead and mentor a team of QA leads, fostering leadership development, accountability, and operational excellence
Partner with different business areas to define and implement a global QA strategy
Ensure internal and partner QA programs operate consistently and meet high standards globally
Use insights from QA programs to influence customer experience, operational processes, and quality standards
Represent QA in cross functional initiatives that impact operations or product
Lead performance oversight for external partners, including onboarding, calibration, and ongoing monitoring
Assist with administration of our quality assurance software program NiCE QC
Identify and orchestrate initiatives that increase QA efficiency and consistency
Qualification
Required
5+ years in Customer Support, Quality Assurance, or related operations roles
2+ years of people management experience
Occasional flexibility with working hours to support teams in international time zones
Experience developing and executing quality or operations strategy at scale
Experience managing QA programs across internal and partner or vendor sites
Expertise with quality management systems
Strong strategic thinking and analytical skills
Excellent communication with ability to work with senior leaders across departments
Preferred
Background in vendor management is preferred
Benefits
Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered.
Learn more about Viasat’s comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits.
Company
Viasat
Viasat is a global communications company that offers satellite services.
H1B Sponsorship
Viasat has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (36)
2023 (48)
2022 (85)
2021 (51)
2020 (53)
Funding
Current Stage
Public CompanyTotal Funding
$3.16BKey Investors
UK Space AgencyNASA
2025-11-21Grant· $1.15M
2024-09-09Post Ipo Debt· $1.98B
2023-09-13Post Ipo Debt· $733.4M
Recent News
2026-02-06
PR Newswire UK
2026-02-06
Company data provided by crunchbase