Pedalheads · 18 hours ago
Camp Operations Coordinator at Pedalheads
Shoreline, WA, US
Full-time
Onsite
Entry, Mid Level
$26/hr - $27/hr
2+ years expPedalheads is a company focused on providing quality camp experiences, and they are seeking a Camp Operations Coordinator for the Seattle Metro Area. This role involves assisting the Regional Manager with equipment management, staff training, and marketing efforts while ensuring excellent customer service and camp operations across various locations.
WellnessSportsFitnessSwimming
Responsibilities
Manage our warehouse and equipment
Prep spring and summer equipment at over 30 camps
Pack out and pack in equipment before and after camp season
Support on the ground marketing by attending events, connecting with local schools, preschools, and daycares, distributing marketing materials and coordinating with the marketing department and regional teams to meet registration goals
Attend job fairs and career events, collaborate with local community groups and schools to find our future Pedalheads Instructors and volunteers
Establish positive and influential relationships with Camp Leaders, Instructors, and Volunteers
Provide camp staff with feedback regarding their engagement with campers and guardians; their execution of teaching principles and their execution of lesson plans
Ensure that camp procedures, policies and safety standards are being followed and upheld to Pedalheads standards
Help foster a positive environment for camp staff, children and parents/guardians
Be actively involved in delivering quality experiences to all campers (lead games/activities)
Organize and maintain camp equipment and assist with the delivery of equipment to sites and storage
Ensure camps are set-up to Pedalheads standards (equipment, signage, etc.)
Be on-site at one or more of your assigned camps daily during camp season
Visit underperforming sites regularly and work with Camp Leaders to promote performance improvements
Work with Camp Managers during the summer with staff scheduling issues, helping to source instructors when additional staff are required
Fill in for Camp Managers during absences when needed
Build and maintain positive relationships with site hosts and deal with issues or concerns raised by hosts in an effective and timely manner
Always be willing to go the extra mile to engage with customers and provide an excellent customer experience
Proactively interact with parents/ guardians and children on-site and communicate with parents / guardians regarding their camper’s well-being and experience at camp
Respond to customer concerns in a timely and professional manner, always aiming to provide solutions that ensure resolution. This will be via in person, over the phone, and emails
Mentor and encourage camp staff to engage and communicate with parents/ guardians regularly
Qualification
Required
A minimum of 2 years of supervisory experience managing summer camps and/or teams of leaders/instructors
Hands on experience with children's programs/summer camps or in coaching, teaching, instructing children ages 3 to 8 years old
Must be competent with Microsoft Office applications (Excel, Word, Outlook)
Must have a valid driver's license and reliable transportation to travel to areas of responsibility
Knowledge and understanding of the city and communities
Valid First Aid Certificate
Must pass a background check upon hire
Ability to lift and carry up to 50 pounds
Ability to work for extended periods while standing and being physically active
Confidence riding a bicycle whilst leading groups of riders on and off the road and teaching general bike-handling skills
Preferred
Preferred degree in Education, Sports Management or related field or equivalent education and experience or equivalent in professional experience
Supervisory and/or hiring experience, especially with ages 15-25
Company
Pedalheads
Pedalheads offers children’s programming like learn-to-ride bike camps, swim lessons, and sports programs.
201-500 employees
Funding
Current Stage
Growth StageRecent News
2026-01-09
Company data provided by crunchbase