VNSURE BUSINESS SOLUTIONS PRIVATE LIMITED · 1 day ago
Help Desk Data Entry Analyst
Indianapolis, IN
Full-time
Hybrid
Mid Level
4+ years expVNSURE BUSINESS SOLUTIONS PRIVATE LIMITED is focused on supporting public health initiatives, and they are seeking a Help Desk Data Entry Analyst. This role is critical for ensuring accurate data entry and providing exceptional customer service to healthcare providers and public health staff.
ConsultingHuman ResourcesStaffing Agency
Responsibilities
Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality
Investigate and resolve duplicate patient records and incorrect merges in the immunization registry
Utilize data tools and matching algorithms to identify and correct data integrity issues
Document all support interactions in the ticketing system and maintain accurate logs
Provide guidance to users on best practices for data entry and record management
Assist in testing system updates and enhancements
Qualification
Required
4 years Experience required in a helpdesk or healthcare support role
4 years Experience with deduplication tools, data matching, or record linkage techniques
4 years Experience Excellent communication and customer service abilities
4 years Experience Knowledgeable with ticketing systems (e.g., ServiceNow) and Microsoft Office Suite
4 years Experience Strong analytical and problem-solving skills
Preferred
4 years Experience Familiarity with immunization information systems(highly Desired)
4 years Experience working with state or local public health departments
4 years Experience Understanding of HIPAA and data privacy regulations
Company
VNSURE BUSINESS SOLUTIONS PRIVATE LIMITED
VNSURE BUSINESS SOLUTIONS PRIVATE LIMITED is a company based out of OLD NO:47, NEW NO:130, GREAMS ROAD, THOUSAND LIGHTS, CHENNAI, Tamil Nadu, India.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase