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IT Operations Analyst I (US) jobs in United States
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TD · 13 hours ago

IT Operations Analyst I (US)

positionLexington, SC
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$23.25/hr - $30.75/hr
TD is one of the world's leading global financial institutions, and they are seeking an IT Operations Analyst I to provide technology-based customer service support. The role involves conducting first level analysis to resolve end user incidents, coordinating problem resolution, and making independent decisions within defined parameters.
FinanceBankingFinancial ServicesWealth Management
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H1B Sponsor Likelynote

Responsibilities

Provides front line customer service support to clients on a broad range of issues
Investigates problems beyond own area of knowledge, applying a broad business focus
Assesses level of knowledge of caller and translates information when providing assistance
Prioritizes and may assign problems and service issues to other team members
Co-ordinates problem resolution and the implementation of changes in accordance with established change processes
Integrates all sources of information when providing assistance to clients
Makes independent decisions within generally defined parameters

Qualification

Customer service supportProblem resolutionTechnical CertificateTeam coordinationCommunication skills

Required

Undergraduate degree or Technical Certificate
Must be able to work 5x a week any day of the week, 40 hours in total
Reside locally to Lexington, South Carolina

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition

Company

TD

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The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD).
dateFounded in 1852
location
Wilmington, Delaware, USA
people-size10001+ employees
web-link
https://www.td.com

H1B Sponsorship

TD has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (6)

Funding

Current Stage
Late Stage
Total Funding
$65M
Key Investors
U.S. Department of the Treasury
2023-10-03Grant· $65M

Leadership Team

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Brian Jacobson
Chief of Staff to the CEO, TD Bank, America's Most Convenient Bank
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F
Foster Glenn
Senior Vice President Technology and Data Risk Management
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Recent News

Bank Think
Ex-TD employee pleads guilty to helping move $26M to Colombia
2026-01-24
Njbiz
Ex-TD Bank employee admits role in $26M laundering scheme
2026-01-24
Investing.com
TD hires bankers from rivals including JPMorgan, Goldman to expand debt and equity capital market teams
2026-01-22
Company data provided by crunchbase